点评:Walk ins not welcome by the new management. Book to guarantee a seat. We learned the hard way. Sat at a table at 5.30pm which was reserved for 7pm. Great. . . . . until a staff member changed the sign to 6.00pm with no explanation. Rude.
I went for a second drink for my wife and I and was approached by the floor manager to ‘tell’ me our table will be going at 6.00pm. I expressed my objections ( naturally) only to be ejected via door staff, embarrassing and unnecessary actions.
We have supported Luna Blu on quiet Sundays for around 6 years now.
Disgusting behaviour from management who clearly made mistakes and to cover their errors had the customer ( my wife and I) ‘kicked out’.
Needless to say a visit won’t be happening from us in the long term.
We will be sure to inform our ‘many’ friends in Yarm.
My wife preferred Luna Blu as it was a quiet venue but this occurrence has left us feeling somewhat bitter.
AVOID AS THERE ARE PLENTY OF OTHER ESTABLISHMENTS IN YARM WITH STAFF WHO ARE MUCH MORE COURTEOUS.
Mockingbird, 14 Drops. Just as a caveat it appears that as we are over 30 years old Luna Blu are not fans and so treat middle aged folks as fodder and unwelcome.
翻译:新管理层不欢迎随意光顾。预订才能保证有座位。我们吃了苦头。下午 5:30 坐在一张预订为晚上 7 点的桌子旁。很棒……直到一名工作人员将标志改为下午 6:00,没有任何解释。粗鲁。
我为妻子和我自己去喝了第二杯酒,楼层经理走过来“告诉我”我们的桌子将在下午 6:00 开始营业。我表达了我的反对意见(自然),结果被门卫赶了出去,这是令人尴尬和不必要的行为。
我们已经在安静的周日支持 Luna Blu 大约 6 年了。
管理层的行为令人厌恶,他们显然犯了错误,为了掩盖他们的错误,把顾客(我和我的妻子)“赶了出去”。
不用说,从长远来看,我们不会再来光顾了。
我们一定会通知我们在 Yarm 的“许多”朋友。
我妻子更喜欢 Luna Blu,因为它是一个安静的地方,但这件事让我们感到有些苦涩。
避免去那里,因为 YARM 有很多其他场所,那里的员工更有礼貌。
Mockingbird,14 Drops。需要注意的是,由于我们年龄超过 30 岁,Luna Blu 似乎不是我们的粉丝,因此将中年人视为炮灰,不受欢迎。