点评:Nissi avenue studios 16 -Do Not Book – Filthy Conditions, Uninhabitable Room, and Uncooperative Management!!!
I booked a package holiday through Lastminute.com to Ayia Napa, including accommodation at Studios Nissi Avenue, Nissi Avenue 16. My stay began on Tuesday, 10 July, and it was immediately evident the property was undergoing renovations—something not disclosed prior to booking.
Upon arrival at 6:30pm, I was informed that my room was not ready and advised to return in a couple of hours. When I came back at 10:00pm, the room was still in an appalling state: dusty, unclean, and clearly not prepared for any guest. Attempts to contact the owner, Mike, were met with dismissive and unhelpful responses. He claimed cleaners would come the next morning, but I saw no evidence of cleaning when I returned after an early outing. Even on the third day of my stay, the room remained in deplorable condition.
Despite repeated efforts to communicate the health risks—particularly as I suffer from asthma—Mike showed zero concern or accountability. The strong chemical odours, possibly from paint or other renovation materials, caused severe headaches and respiratory distress. When I asked for assistance or resolution, I was advised to “just book another room and cancel,” all while I awaited further instructions from Lastminute.com.
The management’s behaviour throughout was negligent and indifferent. The property is unsafe, unsanitary, and wholly unsuitable for guests. I am compiling photographic and video evidence to support a formal complaint. Travelers with health conditions, especially asthma, should avoid this location entirely.
I strongly urge holidaymakers to steer clear of Studios Nissi Avenue. It was not only a grossly disappointing experience, but also a deeply stressful and potentially harmful one.
翻译:尼西大道16号单间公寓 - 请勿预订 - 肮脏的环境、无法居住的房间以及不合作的管理!!!
我通过 Lastminute.com 预订了前往阿依纳帕的套餐假期,包含尼西大道16号单间公寓的住宿。我于7月10日(星期二)入住,入住后立即发现该公寓正在进行装修——预订前并未告知。
我于下午6:30抵达,却被告知房间尚未准备好,并建议我几个小时后再入住。当我晚上10:00回来时,房间仍然一团糟:满是灰尘,脏乱不堪,显然没有为任何客人做好准备。我尝试联系房东迈克,但他的回复既不礼貌也不热情。他声称清洁人员第二天早上会来,但我早早外出回来后,却没有看到任何打扫的痕迹。即使在我入住的第三天,房间仍然状况糟糕。
尽管我反复强调健康风险——尤其是考虑到我患有哮喘——Mike 却丝毫没有表现出任何关心和责任感。强烈的化学气味,可能是油漆或其他装修材料的味道,引起了严重的头痛和呼吸窘迫。当我寻求帮助或解决方案时,他们建议我“另订一间房然后取消预订”,而我却一直在等待 Lastminute.com 的进一步指示。
管理层的行为始终疏忽大意,漠不关心。该住所不安全、不卫生,完全不适合客人入住。我正在收集照片和视频证据,以支持正式投诉。有健康问题的旅客,尤其是哮喘患者,应该完全避开此地。
我强烈建议度假者远离 Studios Nissi Avenue。这不仅是一次极其令人失望的经历,也是一次极度紧张且可能有害的经历。