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Terrible behaviour
Nuneaton Bowl的点评
点评：Me and my son we are both autistic, so when I went in and paid, I asked for the discount they have for people with disabilities. My son is also adhd so he is a runner and I have to keep my eye on him every second. We paid for 3 games, with the same lady at the discounted rate. The 4th game, a different lady came and she charged us the full amount. I only saw after as stressed as my son was pulling me left and right and threw me to the ground at some point. When I told them they charged us the full rate, the manager refused to pay back the difference. (1.5 pounds). When I asked him why he said I had to tell the lady about the discount. I told him I didn't know I had to tell everyone individually every time I paid. This is the second time they overcharge us. The worst service ever especially as I've told him I'm autistic and because I have high anxiety I only noticed the price after I paid. With the music extra loud and my son running everywhere I was extremely overwhelmed and distressed. However he refused completely. What a disgrace. It's not the 1.5 £, it is the principle. I'm never going back. Disgusting treatment.
翻译：我和我的儿子都是自闭症患者，所以当我进去付钱时，我要求他们为残疾人提供折扣。我的儿子也是注意力缺陷多动障碍，所以他是个跑步者，我必须时时刻刻看着他。我们付了 3 场游戏的钱，和同一位女士享受了折扣价。第四场比赛，来了一位不同的女士，她向我们收取了全额费用。之后我才看到我儿子紧张地左拉右拉我，有时还把我摔倒在地。当我告诉他们他们向我们收取了全额费用时，经理拒绝退还差额。（1.5 磅）。当我问他为什么他说我必须告诉那位女士折扣的事时。我告诉他我不知道，每次付款时我都必须分别告诉每个人。这是他们第二次多收我们钱了。这是我经历过的最糟糕的服务，尤其是当我告诉过他我是自闭症患者，而且由于我高度焦虑，所以我付款后才注意到价格。音乐特别响，我的儿子到处跑，我非常不知所措和痛苦。然而他完全拒绝了。真是丢脸。问题不在于1.5英镑，而在于原则。我再也不会回去了。这种待遇太恶心了。
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