点评:I went with 3 friends on a special birthday trip to Mama Mia booked through Belles Coaches but sadly the day was ruined. Belles had not taken into consideration a football match and extra traffic on the A12 which inevitably added delays to our journey and we missed the beginning of the show. They had not checked the bus was fully operational and on a particularly hot day the air conditioning was not working and consequently the bus was stifling and became unbearable for most passengers. No water was offered to help alleviate the situation and the toilet wasn’t working. We missed getting drinks and snacks before the show, missed the start of the show and had to stumble over audience members in the dark to get to our seats. I would have thought that a coach tour operator would at the very least have the sense to check road traffic conditions and check their buses are fully operational before beginning a long trip. Would I risk booking a tour with Belles? - Not now.
翻译:我和三个朋友通过Belles Coaches预订了去Mama Mia的特别生日旅行,但很遗憾,这一天被毁了。Belles Coaches没有考虑到足球比赛和A12公路的交通拥堵,这不可避免地延误了我们的行程,我们错过了演出的开始。他们没有检查巴士是否正常运行,而且在特别炎热的天气里,空调没有工作,结果车内非常闷热,大多数乘客都难以忍受。他们没有提供饮用水来缓解这种情况,厕所也坏了。我们错过了演出前的饮料和零食,错过了演出的开始,不得不在黑暗中踉踉跄跄地穿过观众才找到座位。我原本以为,长途汽车旅行社至少应该在开始长途旅行之前检查一下道路交通状况,并确保他们的巴士是否正常运行。我还会冒险预订Belles的旅行吗?——现在不会。