下载App
旅行
账户
robert_paterson936
Exceptional experience
Aether的点评
点评：Wow wow wow…….
If there is a better way to start a holiday I haven’t seen it. Add into the mix that I can’t even read my own ticket. So when I told them that I had booked with Emirates (who are a partner airline) it was all good. When I entered my flight details they called me and said, unfortunately you will need to check your own bags in because Etihad aren’t a partner airline. After I berated them (politely but firmly) for allowing me to book their lounge when Etihad aren’t a partner, they were incredibly polite and humble as they pointed out how it was my own fault… and it was.
Tahir then went above and beyond to assist me in resolving my own problems by getting our baggage checked in. After this the lounge experience with Tahir, Katarina, Maria (Matt the chef - sorry may not be his actual name, but given that I struggle with airline identification, it’s hardly surprising if it isn’t 😂😂) and Miguel who drove us to the plane, were all brilliant. Thank you so much
Food, service, people can only be described as being off the scale. It was an amazing experience and a great start to a holiday. Thank you so much, Jayne & Rob
If there is a better way to start a holiday I haven’t seen it. Add into the mix that I can’t even read my own ticket. So when I told them that I had booked with Emirates (who are a partner airline) it was all good. When I entered my flight details they called me and said, unfortunately you will need to check your own bags in because Etihad aren’t a partner airline. After I berated them (politely but firmly) for allowing me to book their lounge when Etihad aren’t a partner, they were incredibly polite and humble as they pointed out how it was my own fault… and it was.
Tahir then went above and beyond to assist me in resolving my own problems by getting our baggage checked in. After this the lounge experience with Tahir, Katarina, Maria (Matt the chef - sorry may not be his actual name, but given that I struggle with airline identification, it’s hardly surprising if it isn’t 😂😂) and Miguel who drove us to the plane, were all brilliant. Thank you so much
Food, service, people can only be described as being off the scale. It was an amazing experience and a great start to a holiday. Thank you so much, Jayne & Rob
翻译：哇，哇，哇……
如果有更好的方式来开始假期，我还没见过。再加上我甚至看不懂自己的机票。所以当我告诉他们我已经预订了阿联酋航空（合作航空公司）时，一切都很好。当我输入航班详情时，他们打电话给我说，很遗憾你需要自己托运行李，因为阿提哈德航空不是合作航空公司。在我（礼貌但坚定地）斥责他们允许我在阿提哈德航空不是合作伙伴的情况下预订他们的休息室后，他们非常有礼貌和谦虚，因为他们指出这是我自己的错……事实也确实如此。
然后，Tahir 竭尽全力帮助我办理行李托运，解决了我自己的问题。之后，Tahir、Katarina、Maria（厨师 Matt - 抱歉可能不是他的真名，但考虑到我很难识别航空公司，如果不是，也就不足为奇了😂😂）和开车送我们去飞机的 Miguel 的休息室体验都很棒。非常感谢
食物、服务和人员都只能用超乎寻常来形容。这是一次奇妙的经历，也是假期的美好开始。非常感谢，Jayne 和 Rob
如果有更好的方式来开始假期，我还没见过。再加上我甚至看不懂自己的机票。所以当我告诉他们我已经预订了阿联酋航空（合作航空公司）时，一切都很好。当我输入航班详情时，他们打电话给我说，很遗憾你需要自己托运行李，因为阿提哈德航空不是合作航空公司。在我（礼貌但坚定地）斥责他们允许我在阿提哈德航空不是合作伙伴的情况下预订他们的休息室后，他们非常有礼貌和谦虚，因为他们指出这是我自己的错……事实也确实如此。
然后，Tahir 竭尽全力帮助我办理行李托运，解决了我自己的问题。之后，Tahir、Katarina、Maria（厨师 Matt - 抱歉可能不是他的真名，但考虑到我很难识别航空公司，如果不是，也就不足为奇了😂😂）和开车送我们去飞机的 Miguel 的休息室体验都很棒。非常感谢
食物、服务和人员都只能用超乎寻常来形容。这是一次奇妙的经历，也是假期的美好开始。非常感谢，Jayne 和 Rob
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
