点评:Absolutely pathetic and unbecoming of a trek operator.First alert is they do not respond to repeated calls on any of their listed mobile numbers.Finally when they respond once a while,they ask customers to call back later instead of offering to call back.
Enquiry for Skandagiri trek was a big failure and disaster with the concerned person Sindhu being absolutely poor and pathetic in responding to calls and messages.
If at all they were not conducting the trek, it could have been told straight away instead of unprofessional way of not responding to calls and messages.
They have a major attitude in discussing the trek details and offer to share the details thru WhatsApp but again needs many reminders.Finally basic incomplete details are shared and then they stop responding to queries for finalising the booking. Really wonder if such an agency will ever conduct a trek at all and if so,with what professional trust.With this kind of deficient and extremely poor response to a booking ,it definitely smacks of untrustworthy and unprofessional operations.
Please get a thorough check done before booking through this agency.Definitely not at all recommended.
翻译:这家徒步旅行社的服务简直糟糕透顶,完全不符合其应有的形象。首先,他们根本不接听任何登记手机号码的来电。偶尔接听一次后,他们也只是让客户稍后再打,而不是主动提出回电。
咨询斯坎达吉里徒步旅行的经历简直是一场灾难,负责人辛杜(Sindhu)的态度极其恶劣,回复电话和短信都非常不专业。
如果他们根本没组织这次徒步旅行,至少应该直接告知,而不是用这种不专业的态度拒接电话和短信。
他们在讨论徒步旅行细节时态度极其恶劣,虽然提出可以通过WhatsApp分享信息,但却需要反复提醒。最终,他们只提供了一些不完整的基本信息,然后就停止回复任何关于最终预订的询问。真怀疑这样的旅行社是否真的会组织徒步旅行,如果会,他们的专业水平又如何呢?这种糟糕的预订回复,让人感觉这家公司根本不值得信任,也极不专业。
请务必在通过这家旅行社预订前进行彻底的调查。强烈不推荐。