点评:My husband and I have traveled through most of the United States and Asia, a bit of Europe, and many other places. Traveling is our love and addiction.
We often put together trips ourselves, but for Australia/New Zealand we needed an expert in the area to help us. We started by first looking at some tour companies. (My cousins used one to go to the same destination.) But none had some of the things we wanted, and I needed a few accommodations. I found three firms online that specialized in this area and that drew my interest. I emailed asking for quotes. Two called and I spoke to the agents, outlining my requests. The Aspire agent responded to a query from my husband on Zicasso. And I let her know (via email and then on the phone) what we needed. She listened to me and provided a quote with items and times that I had requested at a reasonable price. So she was our top pick of the three, and we began to work together to cull the best items for the trip. We never paid a fee until we were ready to book the tour.
I worked with Sharon T. And she was amazing. We got the cities we wanted, in the order we wanted, and with a few special accommodations. (For example: With a recent knee surgery, I couldn't climb the 300 steps at the Sydney Opera House, so she booked us an accessible tour. I sometimes have tummy trouble early in the mornings, so mostly I wanted tours that started at 10 am or later. I did have to give in to early times in a few instances, because they were not avoidable. I even had a specific order to the cities we visited, because I wanted to end the trip in Auckland, New Zealand, where we planned to meet with a friend we hadn't seen in more than 30 years.)
Suffice it to say that Sharon and I exchanged tons [hundreds? :-)] of emails from May through the end of the trip in October. I even emailed her at least three or four times while on the 19-day trip, and I always got an immediate response (if the timing was right with the 15-17 hour difference). As a former assistant travel editor for a major daily newspaper, I may be more particular than most people and harder to please. Aspire (Sharon in particular) was patient, detailed, and offered stellar service.
P.S. The VAMOOS app was incredible. It provided every detail at our fingertips for the entire trip, along with frequent reminders.
翻译:我和丈夫游历过美国和亚洲的大部分地区,还游历过欧洲的一小部分地区,以及许多其他地方。旅行是我们的爱好,也是我们的癖好。
我们经常自己安排行程,但对于澳大利亚/新西兰,我们需要一位该领域的专家来帮助我们。我们首先查看了一些旅游公司。(我的表兄弟也曾使用过一家旅游公司前往同一个目的地。)但没有一家公司提供我们想要的一些东西,而我需要一些住宿。我在网上找到了三家专门从事这一领域的公司,这引起了我的兴趣。我通过电子邮件询问报价。其中两家公司打来电话,我与代理商交谈,概述了我的要求。Aspire 代理商回复了我丈夫在 Zicasso 上的询问。我让她知道(通过电子邮件,然后通过电话)我们需要什么。她听了我的意见,并以合理的价格提供了我要求的物品和时间的报价。所以她是我们在三家公司中的最佳选择,我们开始一起努力为这次旅行挑选最好的物品。在我们准备预订旅行之前,我们从未支付过任何费用。
我和 Sharon T 一起工作。她很棒。我们按照我们想要的顺序到达了我们想要的城市,还做了一些特殊安排。(例如:最近做了膝盖手术,我无法爬上悉尼歌剧院的 300 级台阶,所以她为我们预订了无障碍游览。我有时早上会肚子不舒服,所以我大多想要从上午 10 点或更晚开始的游览。有几次我不得不接受早起的时间,因为这是不可避免的。我甚至对我们访问的城市有一个特定的顺序,因为我想在新西兰的奥克兰结束这次旅行,我们计划在那里会见一位 30 多年没见的朋友。)
可以说,从 5 月到 10 月旅行结束,我和 Sharon 交换了无数 [数百?:-)] 封电子邮件。在为期 19 天的旅行中,我甚至给她发了至少三四封电子邮件,而且总是能立即得到回复(如果时间合适,相差 15-17 小时的话)。作为一家大型日报的前助理旅游编辑,我可能比大多数人更挑剔,也更难取悦。Aspire(尤其是 Sharon)耐心、细心,提供一流的服务。
附注:VAMOOS 应用程序非常棒。它提供了整个旅行的每个细节,以及频繁的提醒。