点评:This train trip was a good experice. From the moment I realized I'd made a booking error, the Chapa staff were quick to respond and incredibly helpful via email, setting the tone for a stress-free journey. Stepping into our cabin was a pleasant shock – it was expertly decorated, spotless, and incredibly roomy. We could comfortably open and organize two large pieces of luggage without feeling cramped. The entire crew was consistently polite, warm, and friendly, which really elevated the experience. The beds were plush and inviting, and I particularly appreciated the individual temperature control in our cabin. They even spoiled us with a thoughtful selection of snacks and other amenities. Honestly, this journey was a highlight of our trip and an experience I'd highly recommend.
翻译:这次火车之旅非常棒。从我意识到预订错误的那一刻起,Chapa 的工作人员就迅速回复,并通过电子邮件提供了无微不至的帮助,为轻松无忧的旅程奠定了基调。踏入车厢,我们惊喜万分——车厢装饰精美,一尘不染,而且空间宽敞无比。我们可以轻松地打开和整理两件大行李,丝毫没有感到局促。全体乘务员始终彬彬有礼、热情友好,这大大提升了我们的体验。床铺舒适舒适,我尤其喜欢车厢内独立温控。他们甚至精心准备了各种小吃和其他便利设施,让我们倍感舒适。说实话,这次旅程是我们旅行的一大亮点,也是我强烈推荐的一次体验。