点评:My fiancé and I rented a two-door Jeep for nine days. While the staff were incredibly friendly and pleasant to deal with, we encountered a few issues that made the experience less than ideal.
We chose this company based on a family recommendation, but we realized that renting on St. Thomas while staying on St. John is a risk. If any mechanical issues arise, you lose an entire day of your vacation shuttling back to St. Thomas for a resolution.
Unfortunately, we were given a vehicle with low tire pressure. I ended up having to refill the tire twice during our trip due to a slow leak, and the valve stem was missing its cap. It felt like a lack of basic maintenance and quality control. While the car itself ran well otherwise, having to manage a faulty tire on vacation shouldn't be the customer's responsibility. 3/5 stars.
翻译:我和未婚夫租了一辆双门吉普车,租期九天。虽然工作人员非常友好热情,但我们还是遇到了一些问题,导致体验并不理想。
我们是听从家人的推荐才选择这家公司的,但我们意识到,在圣约翰岛度假期间,在圣托马斯岛租车是有风险的。如果出现任何机械故障,就得花一整天的时间往返圣托马斯岛维修。
不幸的是,我们拿到的车胎压不足。由于轮胎缓慢漏气,我在旅途中不得不给轮胎充气两次,而且气门嘴的盖子也丢了。这感觉像是缺乏基本的维护和质量控制。虽然车子本身其他方面都运行良好,但在度假期间还要处理轮胎故障,这不应该是顾客的责任。3/5星。