点评:Do not hire from Sydney Airport... didn't get the car we booked. They refused to fit the child car seat we had booked and paid for, instead the guy threw it on the back seat and told us to fit it ourselves (after trying to charge us again for it claiming it wasn't on the booking, despite me providing the email confirmation and receipt). Also found an old smoothie cup in the centre console with what can only be described as sour cheese in it, which stunk the car out.
Oh, and the lady at the desk explained that despite us having extensive travel insurance that clearly stated rental car excess was covered, Europcar do not honour any third party insurance, therefore we got railroaded into taking out theirs - which was just as expensive as the original rental itself. I will never use Europecar again - disgusting behaviour...
翻译:千万别在悉尼机场租车……我们预订的车没到。他们拒绝安装我们预订并付款的儿童安全座椅,反而把安全座椅扔到后座,让我们自己安装(之后还试图再次收费,声称预订单上没有儿童安全座椅,尽管我提供了邮件确认和收据)。还在中控台上发现了一个旧的冰沙杯,里面装着只能被描述为酸奶酪的东西,把车弄得臭气熏天。对了,前台的女士解释说,尽管我们有全险,上面明确写明租车免赔额包含在内,但Europcar不承保任何第三方保险,所以我们被迫购买了他们的保险——这和租车本身一样贵。我再也不会用Europecar了——行为令人作呕……