点评:We're just home after our first trip with Crystal ski. We can't fault them. We had a slight flight delay on our way out due to staff sickness, but were informed immediately by airport check in staff and then via email.
On arrival our coach transfer was already there and only had to wait about 30 mins before leaving for resort. On arrival at resort our room was ready for us. Crystal staff called us 3 times during our trip just to check that all was ok and if we needed any assistance with anything. I've never had that level of service before and was very impressed. Crystal ski called us the night before departure to check that we were happy with arrangements and to tell us that breakfast would still be provided at the hotel, even though we were leaving at 4:45am. The coach transfer was on time and transfer went smoothly. Check in at the airport was fab and flight left on time. Can't fault our experience with Crystal ski and would recommend.
翻译:我们刚刚结束第一次水晶滑雪之旅,回到家。我们挑不出任何毛病。由于工作人员生病,我们的航班在离开时稍有延误,但机场值机人员立即通知了我们,并通过电子邮件通知了我们。抵达时,我们的巴士已经到了,只等了大约30分钟就出发前往度假村了。抵达度假村时,我们的房间已经准备好了。在旅途中,水晶滑雪的工作人员给我们打了三次电话,只是为了确认一切是否顺利,以及我们是否需要任何帮助。我以前从未享受过这种级别的服务,印象非常深刻。水晶滑雪在出发前一天晚上打电话给我们,确认我们对安排是否满意,并告诉我们酒店仍会提供早餐,尽管我们凌晨4:45就出发了。巴士准时到达,交通也很顺利。机场登机手续办理得非常好,航班也准时起飞。水晶滑雪的体验无可挑剔,强烈推荐。