点评:Booked Again (I don’t know why as have booked with them before just to be let down!!) our skiing holiday in Tignes and contacted crystal to say I was a non skier and please could have a room with a balcony or and nice view , as I spend a lot of time in the room .Not much to ask as was going to a big hotel with lots of lovely rooms surely I could be accommodated !!??? We were also going with my grown up son and asked to be near him , that bit they did managed but as for the tiny tiny window like a prison cell !with no access to outside and overlooking the carpark .So thanks for that crystal 😡I wish I had contacted hotel direct like what my sister did (who was out most day skiing ) she got a fabulous piste view and a floor to ceiling wall of a window which you could open half of giving her loads of access to enjoy the m scenery and mountain air.The hotel did offer me another room at an additional cost of €850 !!!!! Seriously this holiday already cost £5,500 I don’t think so .
翻译:我又订了一次(我也不知道为什么,之前订过他们家,结果每次都失望!),这次是去蒂涅滑雪度假。我联系了Crystal,说我不会滑雪,希望能安排一间带阳台或者视野好的房间,因为我大部分时间都待在房间里。这要求不算过分吧,毕竟是家大酒店,有很多漂亮的房间,肯定能满足我的需求!我们这次还带了成年的儿子,所以要求离他近一点,这一点他们倒是满足了,但是房间的窗户却小得像个牢房!根本看不到外面,而且正对着停车场。真是谢谢你啊,Crystal!😡我真希望当时像我姐姐那样直接联系酒店(她大部分时间都在滑雪),她订到了一间视野绝佳的房间,还有一整面落地窗,可以打开一半,让她可以尽情欣赏美景,呼吸新鲜空气。酒店后来提出给我换一间房,但是要额外支付850欧元!说真的,这次假期已经花了5500英镑了,我不这么认为。