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A disappointing experience.
Black Bull Haworth的点评
点评：We had high hopes for our evening at The Black Bull — a historic inn in the heart of Haworth with strong literary connections. Sadly, the experience was deeply disappointing.
After being seated and served a first course (which was pleasant, and my cauliflower soup was exceptional), we were effectively forgotten. Despite staff visiting the only other occupied table multiple times, no one returned to check on us, clear plates, or offer dessert or drinks. We waited patiently for over half an hour before one of our party approached the bar — only to be told the kitchen had closed, and no further food would be served. It was just after 8pm, and there had been no warning or apology.
We also politely asked if the overly intrusive radio broadcast could be turned down slightly, as it was making conversation difficult, but the request was brushed off.
We understand that kitchens have set closing times — but being ignored by staff while still seated, with empty plates, and no explanation offered, made us feel like an inconvenience rather than welcome guests.
A beautiful historic location deserves better service to match its setting. Regrettably, we won’t be returning.
After being seated and served a first course (which was pleasant, and my cauliflower soup was exceptional), we were effectively forgotten. Despite staff visiting the only other occupied table multiple times, no one returned to check on us, clear plates, or offer dessert or drinks. We waited patiently for over half an hour before one of our party approached the bar — only to be told the kitchen had closed, and no further food would be served. It was just after 8pm, and there had been no warning or apology.
We also politely asked if the overly intrusive radio broadcast could be turned down slightly, as it was making conversation difficult, but the request was brushed off.
We understand that kitchens have set closing times — but being ignored by staff while still seated, with empty plates, and no explanation offered, made us feel like an inconvenience rather than welcome guests.
A beautiful historic location deserves better service to match its setting. Regrettably, we won’t be returning.
翻译：我们原本对在黑牛旅馆度过的夜晚抱有很高的期望——这家位于哈沃斯市中心、历史悠久的旅馆与文学界有着深厚的渊源。可惜的是，这次体验却令人大失所望。
入座后，我们享用了第一道菜（味道不错，我的花椰菜汤更是绝佳），却几乎被遗忘了。尽管工作人员多次拜访了唯一还有人坐的那张桌子，却没有人回来问候我们，清理盘子，也没有人给我们甜点或饮料。我们耐心地等了半个多小时，才有人走到吧台前——却被告知厨房关门了，不再提供任何食物。当时刚过晚上8点，却没有任何警告或道歉。
我们还礼貌地询问，能否将过于打扰的广播音量稍微调低一些，因为它影响了交谈，但这个请求被无视了。
我们知道厨房都有规定的关门时间——但当我们还在座位上，盘子空空如也，却被工作人员无视，而且没有任何解释，这让我们觉得自己很不方便，而不是像我们一样是受欢迎的客人。
如此美丽的历史遗迹，理应提供与其环境相得益彰的更优质的服务。可惜的是，我们不会再来了。
入座后，我们享用了第一道菜（味道不错，我的花椰菜汤更是绝佳），却几乎被遗忘了。尽管工作人员多次拜访了唯一还有人坐的那张桌子，却没有人回来问候我们，清理盘子，也没有人给我们甜点或饮料。我们耐心地等了半个多小时，才有人走到吧台前——却被告知厨房关门了，不再提供任何食物。当时刚过晚上8点，却没有任何警告或道歉。
我们还礼貌地询问，能否将过于打扰的广播音量稍微调低一些，因为它影响了交谈，但这个请求被无视了。
我们知道厨房都有规定的关门时间——但当我们还在座位上，盘子空空如也，却被工作人员无视，而且没有任何解释，这让我们觉得自己很不方便，而不是像我们一样是受欢迎的客人。
如此美丽的历史遗迹，理应提供与其环境相得益彰的更优质的服务。可惜的是，我们不会再来了。
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