点评:Don't take this operator if you like your holidays! We booked - and paid - 4 weeks in advance (as all the agencies buy all the tickets...). We received a confirmation including date and time. 3 days before we received an e-mail reminding us of our tour and that we have to come 15 minutes in advance. Then, one night before our booked, paid and confirmed tour we received a WhatsApp message telling us that the tour was changed to one day later and additionally 3 hours later. It was "take it or leave it" - as it should be the highlight of our Andalucia tour we had to book one more night (including expensive parking). We were not offered any compensation. Due to the change we had to cancel another hotel and to leave out another part of our planned tour.
If you trust your contract partners want a reliable Plan - make sure you book somewhere else! Btw all of the group participants we met were affected by the change! No compensation, no nothing! Horror for a relaxing and happy holiday experience!
翻译:如果您喜欢度假,请不要选择这家运营商!我们提前 4 周预订并付款(因为所有代理商都会购买所有门票……)。我们收到了包括日期和时间的确认。3 天前,我们收到一封电子邮件,提醒我们旅行,并要求我们提前 15 分钟到达。然后,在我们预订、付款和确认的旅行前一天晚上,我们收到了一条 WhatsApp 消息,告诉我们旅行时间改为一天后,另外再延后 3 个小时。这是“要么接受,要么放弃”——因为这应该是我们安达卢西亚之旅的亮点,所以我们不得不再预订一晚(包括昂贵的停车费)。我们没有得到任何补偿。由于这一变化,我们不得不取消另一家酒店,并放弃我们计划的旅行的另一部分。
如果您信任您的合同伙伴想要一个可靠的计划——请确保您在其他地方预订!顺便说一句,我们遇到的所有团体参与者都受到了这一变化的影响!没有补偿,什么都没有!对轻松愉快的假期体验来说太可怕了!