点评:This review is based on my experience on 8/29/23:
I had a NEAR-DEATH experience due to the negligence of Gone Surfing Hawaii. First, the paddle board instructor did NOT give us proper information such as the current's speed / direction, how to to properly use the paddle, no safety precautions whatsoever, no life vest, etc. So My friend and I swam a little way but due to major tide coming that we were not warned about, the waves pushed us way out than we ever wanted. We swam as hard to fight it but it was impossible.
Due to this company's NEGLIGENCE, My friend and I were STRANDED FOR HOURS in deep water and we almost died due to drowning / over-exhaustion. Gone Surfing Hawaii also never went looking for us (even though our rental booking had been long over). Strangers rescued us and that is why I am alive to write this review. After I made it ashore after hours of being stranded and LEFT FOR DEAD - I told Gone Surfing Hawaii what happened and they couldn't have been more rude / dismissive. I showed them the cuts and burns all over my skin from paddling for hours against the tide while trying to save my own life. In turn, They said "we are glad you survived, but we need to charge you for the extra time you had the boards". They did NOT call over a paramedic / did not give us water. Not only did I endure the TRAUMA of almost losing my life, but it also screwed up the rest of the trip's plans as well. I am still in physical and mental anguish from this experience, at the hands of Gone Surfing Hawaii.
翻译:此评论基于我 2023 年 8 月 29 日的经验:
由于 Gone Surfing Hawaii 的疏忽,我经历了一次濒死体验。首先,桨板教练没有给我们正确的信息,例如水流的速度/方向、如何正确使用桨、没有任何安全预防措施、没有救生衣等。所以我和我的朋友游了一点路,但由于当我们没有收到警告的大潮即将到来时,海浪将我们推向远方,超出了我们的预期。我们竭尽全力地游着去对抗它,但这是不可能的。
由于这家公司的疏忽,我和我的朋友在深水中被困了几个小时,我们几乎因溺水/过度疲劳而死亡。 Gone Surfing Hawaii 也从来没有去找过我们(尽管我们的租赁预订早已结束)。陌生人救了我们,这就是我还活着写这篇评论的原因。在我被困数小时后上岸并被遗弃后,我告诉了夏威夷冲浪公司发生了什么事,他们非常粗鲁/不屑一顾。我向他们展示了我皮肤上的割伤和烧伤,这些伤口和烧伤是因为我为了拯救自己的生命而逆着潮水划了几个小时。反过来,他们说“我们很高兴你能活下来,但我们需要向你收取额外的使用时间”。他们没有叫来护理人员/没有给我们水。我不仅承受了几乎失去生命的创伤,而且还搞砸了旅行的其余计划。这次在夏威夷冲浪的经历让我的身心仍然处于痛苦之中。