点评:The trip advisor pictures showed nice, newer carts. Kiplin's website showed nice newer golf carts. I rented the basic cart (not a high roller) and expected a regular golf cart like I'd have at any golf course or golf rental company that I've driven before.
Instead I got a cart with rust all along the steering column, wheels that were low profile (instead of regular tires) which meant I felt every bump and hole as we drove around the island. The side plastic piece was falling off (see picture). The forward-reverse level was stuck or jammed so I had to force it to the point I thought I'd break the lever.
When I reached out to both numbers I was given for help or to get a new cart neither replied. I sent an email to the person I made the reservation with and didn't receive a response until after I'd dropped off the cart.
Bait & switch. Disturbingly bad customer service. I wouldn't recommend them, even as a last resort.
翻译:旅行顾问的图片显示了漂亮的、更新的购物车。 Kiplin 的网站展示了漂亮的新型高尔夫球车。我租了基本款手推车(不是高滚轮),并希望得到一辆普通的高尔夫球车,就像我在以前驾驶过的任何高尔夫球场或高尔夫租赁公司所拥有的那样。
相反,我得到一辆转向柱生锈的手推车,低调的车轮(而不是普通轮胎)这意味着当我们在岛上开车时,我能感觉到每一个颠簸和破洞。侧面的塑料片掉了下来(见图)。前进后退水平被卡住或卡住,所以我不得不将其强制到我认为我会破坏杠杆的程度。
当我联系这两个号码时,他们都没有回复我寻求帮助或购买新购物车。我给预订的人发了一封电子邮件,直到我放下购物车后才收到回复。
诱饵和开关。令人不安的糟糕客户服务。我不会推荐他们,即使作为最后的手段。