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Utterly shambolic. Please don't waste your money.
Whitstable Castle & Gardens的点评
点评：I don't know where to start. My Dutch relatives were visiting me and we decided to have a cream tea at the castle. We were lucky enough to find an available table outside. I could go into great detail about the disastrous lunch experience we had but will summarise.
1 The waitress who worked there yesterday had (and has) no idea how to talk to customers at all. It would appear that the job doesn't suit her personality.
2 There were no scones, despite us being told by the waitress that they were in the oven (and so we waited for ages, for nothing).
3 The wait for our food (tuna baguettes and a sandwich) was at least an hour.
4 It took at least 20 minutes for our drinks to come out.
5 When the tuna baguettes arrived, the layer of tuna was so thin it was almost invisible. I then said this to the waitress, who replied (with a very irritated expression and attitude) "what do you want me to do about that?" Gobsmacked does not quite express our feeling.
6 We had to wait at the counter for at least ten minutes to be served.
The poor service cannot be adequately described by a written review. It was beyond laughable, quite embarrassing, and very disappointing.
It was as if we had to beg for service and attention. Please don't ruin your day or waste your money.
1 The waitress who worked there yesterday had (and has) no idea how to talk to customers at all. It would appear that the job doesn't suit her personality.
2 There were no scones, despite us being told by the waitress that they were in the oven (and so we waited for ages, for nothing).
3 The wait for our food (tuna baguettes and a sandwich) was at least an hour.
4 It took at least 20 minutes for our drinks to come out.
5 When the tuna baguettes arrived, the layer of tuna was so thin it was almost invisible. I then said this to the waitress, who replied (with a very irritated expression and attitude) "what do you want me to do about that?" Gobsmacked does not quite express our feeling.
6 We had to wait at the counter for at least ten minutes to be served.
The poor service cannot be adequately described by a written review. It was beyond laughable, quite embarrassing, and very disappointing.
It was as if we had to beg for service and attention. Please don't ruin your day or waste your money.
翻译：我不知道该从哪里说起。我的荷兰亲戚来探望我，我们决定去城堡喝杯奶茶。我们很幸运地在外面找到了一张空桌。我可以详细地讲述我们那糟糕的午餐经历，但我只能总结一下。
1 昨天在那里工作的女服务员完全不知道（现在也不知道）如何与顾客沟通。看来这份工作并不适合她的个性。
2 尽管女服务员告诉我们司康饼在烤箱里烤着，但我们却没有烤（所以我们白等了很久）。
3 我们等的食物（金枪鱼法棍和三明治）至少等了一个小时。
4 我们的饮料至少等了20分钟才上来。
5 金枪鱼法棍上来的时候，金枪鱼薄得几乎看不见。然后我把这话告诉了服务员，她（表情和态度都非常恼火）回答说：“你想让我怎么办？” 震惊都不足以表达我们的感受。
6 我们不得不在柜台等了至少十分钟才有人服务。
糟糕的服务根本无法用书面评论来形容。简直可笑至极，令人尴尬，也非常令人失望。
感觉就像我们不得不乞求服务和关注一样。请不要毁了你的一天，也不要浪费你的钱。
1 昨天在那里工作的女服务员完全不知道（现在也不知道）如何与顾客沟通。看来这份工作并不适合她的个性。
2 尽管女服务员告诉我们司康饼在烤箱里烤着，但我们却没有烤（所以我们白等了很久）。
3 我们等的食物（金枪鱼法棍和三明治）至少等了一个小时。
4 我们的饮料至少等了20分钟才上来。
5 金枪鱼法棍上来的时候，金枪鱼薄得几乎看不见。然后我把这话告诉了服务员，她（表情和态度都非常恼火）回答说：“你想让我怎么办？” 震惊都不足以表达我们的感受。
6 我们不得不在柜台等了至少十分钟才有人服务。
糟糕的服务根本无法用书面评论来形容。简直可笑至极，令人尴尬，也非常令人失望。
感觉就像我们不得不乞求服务和关注一样。请不要毁了你的一天，也不要浪费你的钱。
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