旅行
账户
Addam S
Discusting behaviour 🤮
The Belfry Spa的点评
点评：Disappointing Experience with Management
I’ve been a long-term member and recently raised concerns about hygiene issues, including worms in the sauna. Instead of addressing the problem, Jason Carter banned me, claiming there were “several staff complaints” against me, though he couldn’t provide any examples.
This feels unfair and potentially discriminatory, as I was simply trying to ensure a safe and clean environment for everyone. I’m deeply disappointed in how this was handled and hope that with enough complaints from others, action will be taken to improve the management’s approach to customer concerns.
Following our meeting earlier today I have spoken to Julie the duty manager and Matt the security manager and it has been decided to stick with the original decision of revoking your Belfry Leisure Club membership. As discussed if you feel you have grounds to appeal this decision, please email Matt.davies@thebelfry.com and he will go through the process.
No explanation
I’ve been a long-term member and recently raised concerns about hygiene issues, including worms in the sauna. Instead of addressing the problem, Jason Carter banned me, claiming there were “several staff complaints” against me, though he couldn’t provide any examples.
This feels unfair and potentially discriminatory, as I was simply trying to ensure a safe and clean environment for everyone. I’m deeply disappointed in how this was handled and hope that with enough complaints from others, action will be taken to improve the management’s approach to customer concerns.
Following our meeting earlier today I have spoken to Julie the duty manager and Matt the security manager and it has been decided to stick with the original decision of revoking your Belfry Leisure Club membership. As discussed if you feel you have grounds to appeal this decision, please email Matt.davies@thebelfry.com and he will go through the process.
No explanation
翻译：令人失望的管理经历
我是一名长期会员，最近对卫生问题表示担忧，包括桑拿房里的蠕虫。Jason Carter 不但没有解决这个问题，反而禁止了我，声称有“几名员工对我提出投诉”，但他无法提供任何例子。
这让人觉得不公平，而且可能带有歧视性，因为我只是想确保每个人都有一个安全、干净的环境。我对此事的处理方式深感失望，希望在收到足够多的投诉后，管理层会采取行动，改善对客户问题的处理方式。
在今天早些时候的会议之后，我与值班经理 Julie 和保安经理 Matt 进行了交谈，决定坚持最初的决定，即撤销您的 Belfry 休闲俱乐部会员资格。正如讨论的那样，如果您认为有理由对此决定提出上诉，请发送电子邮件至 Matt.davies@thebelfry.com，他将处理此过程。
没有解释
我是一名长期会员，最近对卫生问题表示担忧，包括桑拿房里的蠕虫。Jason Carter 不但没有解决这个问题，反而禁止了我，声称有“几名员工对我提出投诉”，但他无法提供任何例子。
这让人觉得不公平，而且可能带有歧视性，因为我只是想确保每个人都有一个安全、干净的环境。我对此事的处理方式深感失望，希望在收到足够多的投诉后，管理层会采取行动，改善对客户问题的处理方式。
在今天早些时候的会议之后，我与值班经理 Julie 和保安经理 Matt 进行了交谈，决定坚持最初的决定，即撤销您的 Belfry 休闲俱乐部会员资格。正如讨论的那样，如果您认为有理由对此决定提出上诉，请发送电子邮件至 Matt.davies@thebelfry.com，他将处理此过程。
没有解释
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