点评:We (family of 4) used Valerie and the team to help us organise our Holbox trip from the UK, before we arrived in Mexico. She arranged transportation for us to and from Cancun airport, all the way to our hotel. We joined her and her team for a day with twhale sharks and snorkeling. She also organized a kayaking trip for us in the mangroves.
From our initial communication (in English but she is also fluent in Spanish and French), Valerie was professional, reassuring and warm. She provided good, clear instructions (and then provided them again closer to the time when I forgot them all!). We loved all our interactions with her and the team she works with. It was easy to do payments ahead of time (used Revolut).
The transportation from Cancun airport to our hotel in Holbox (and return) was seamless and meant we did not need to worry about any of the connections.
Our two outings were both just incredible. Swimming with whale sharks was a once-in-a-lifetime experience that we will never forget, made even more enjoyable by spending it with Valerie and her team. We felt looked after from beginning to end.
Similarly, we loved the kayaking trip. We got to see so many different birds, including flamingos, up close. We even saw a little crocodile. Our guide was incredibly informative and patient with our hundreds of questions.
I would not hesitate to use Valerie again, when we return to Holbox and would highly recommend using her and the team for your visit.
翻译:我们一家四口在抵达墨西哥之前,请Valerie和她的团队帮我们从英国安排了前往霍尔博克斯岛的旅行。她安排了我们往返坎昆机场和酒店的交通。我们和她以及她的团队一起度过了一天,观赏鲸鲨并浮潜。她还为我们安排了红树林皮划艇之旅。
从我们最初的沟通(用英语,但她也精通西班牙语和法语)开始,Valerie就表现得非常专业、令人安心和热情。她提供了清晰明确的指示(在我快要忘记所有指示的时候,她又再次提供了指示!)。我们非常喜欢与她以及她团队的所有互动。提前付款非常方便(使用Revolut)。
从坎昆机场到我们在霍尔博克斯岛的酒店(以及返回)的交通非常顺畅,这意味着我们无需担心任何转机问题。
我们的两次出游都非常棒。与鲸鲨共游是一生难忘的经历,而与瓦莱丽和她的团队一起度过的时光更是锦上添花。我们从始至终都感受到无微不至的关怀。
同样,我们也非常喜欢这次皮划艇之旅。我们近距离观赏了包括火烈鸟在内的各种鸟类,甚至还看到了一条小鳄鱼。我们的导游知识渊博,耐心解答了我们提出的数百个问题。
下次我们再去奥尔博克斯岛时,我会毫不犹豫地再次选择瓦莱丽,并强烈推荐她和她的团队为您的行程提供指导。