点评:I just returned from my second visit. I really loved this gem of a spa but on this visit, I could tell it has gone downhill.
One of the hot pools was so dirty, with brown hair & dirt coating the filter. I refused to go in it (the others were fine though). They have started to allow guests to wear their outdoor shoes into the steam rooms and saunas…so you walk/sit on gravel. Last year you would see staff cleaning around the spa but in 5.5 hours, we didn’t see a single instance of staff cleaning. None of the fires were lit when it was 10 degrees. Plus they ran out of items in the restaurant. Their menu is very limited (bring snacks lol).
Our towels and robes were also ripped. There wre always lots of towels though.. There were only a few staff to be found and they were mostly casually walking around the property like visitors.
It is a beautiful property and previously I felt it was one of the best Nordic spas, I had visited in Canada. The range of experiences are still impressive. I hope it is just the new management figuring out the ropes.
翻译:我刚第二次来这里。我非常喜欢这家水疗中心,但这次,我感觉它有点走下坡路了。
其中一个热水池太脏了,棕色的毛发和污垢覆盖在过滤器上。我拒绝进去(不过其他的都还好)。他们现在开始允许客人穿着户外鞋进入蒸汽房和桑拿房……所以你走/坐在砾石上。去年你会看到工作人员在水疗中心周围打扫,但5.5个小时里,我们一次都没看到工作人员打扫。10度的时候,火都没有生。而且餐厅里的菜品也卖光了。他们的菜单非常有限(带些零食吧,哈哈)。
我们的毛巾和浴袍也破了。不过毛巾总是有很多……工作人员很少,而且他们大多像游客一样在酒店里随意走动。
这家酒店很漂亮,以前我觉得它是我在加拿大去过的最好的北欧水疗中心之一。丰富的经验仍然令人印象深刻。我希望这只是新管理层正在摸索前进的路。