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Exploitation
David Lloyd Clubs的点评
点评：Unreasonable ask .... I was diagnosed with severe arthritis in my ankle, born with a unique ball and socket joint. My mobility has become more and more limited, needing supporting aids. I am awaiting surgery.
In January 2025, following 7 months of not being able to use the facilities, I was able to put my membership on hold.
I was contacted last month advising this 'hold' was no longer available and my membership would restart.
I have contacted the club, and advised I am still on the orthopaedic waiting list for surgery, but being met with unrealistic requests for a letter from the nhs stating I am still on the list. Obviously, as an nhs patient this isn't provided by the nhs - but it is still being pushed/ or a 3 month cancellation fee would be in place.
How can this be fair and reasonable, my GP is stated it need to come from something from hospital, consultant's secretary phone extension just rings!!!
Am I being unreasonable- or actually are DL exploiting my exit?? The fact I paid full costs from May 24-jan25 without entering the club is clearly not a factor.
In January 2025, following 7 months of not being able to use the facilities, I was able to put my membership on hold.
I was contacted last month advising this 'hold' was no longer available and my membership would restart.
I have contacted the club, and advised I am still on the orthopaedic waiting list for surgery, but being met with unrealistic requests for a letter from the nhs stating I am still on the list. Obviously, as an nhs patient this isn't provided by the nhs - but it is still being pushed/ or a 3 month cancellation fee would be in place.
How can this be fair and reasonable, my GP is stated it need to come from something from hospital, consultant's secretary phone extension just rings!!!
Am I being unreasonable- or actually are DL exploiting my exit?? The fact I paid full costs from May 24-jan25 without entering the club is clearly not a factor.
翻译：要求太不合理了……我被诊断出患有严重的踝关节炎，天生就有一种独特的球窝关节。我的活动能力越来越受限，需要辅助工具。我正在等待手术。
2025年1月，在7个月无法使用设施之后，我终于可以暂停会员资格了。
上个月有人联系我，告知我这个“暂停”状态已经失效，我的会员资格将重新开始。
我已经联系了俱乐部，告知我仍在骨科手术候补名单上，但他们却不切实际地要求我出具NHS（英国国家医疗服务体系）的证明信，证明我仍在名单上。显然，作为一名NHS患者，NHS不提供这项服务——但他们仍在催促，否则将收取3个月的取消费。
这怎么能公平合理呢？我的全科医生说需要医院出具的证明，但顾问秘书的电话分机号却响了！！！
我是不是太不讲理了？还是DL真的在利用我的退出？我从5月24日到1月25日全额付费，却没有进入俱乐部，这显然不是问题。
2025年1月，在7个月无法使用设施之后，我终于可以暂停会员资格了。
上个月有人联系我，告知我这个“暂停”状态已经失效，我的会员资格将重新开始。
我已经联系了俱乐部，告知我仍在骨科手术候补名单上，但他们却不切实际地要求我出具NHS（英国国家医疗服务体系）的证明信，证明我仍在名单上。显然，作为一名NHS患者，NHS不提供这项服务——但他们仍在催促，否则将收取3个月的取消费。
这怎么能公平合理呢？我的全科医生说需要医院出具的证明，但顾问秘书的电话分机号却响了！！！
我是不是太不讲理了？还是DL真的在利用我的退出？我从5月24日到1月25日全额付费，却没有进入俱乐部，这显然不是问题。
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