点评:The kids love it here, one thing I find frustrating is you book a time slot, are told to get there 10-15 minutes early, and then you don’t actually start climbing until 30 minutes after your time slot, so we arrived at 11.15 and the children didn’t climb until 12. They were really bored waiting around and then with us finishing at 1 instead of the expected 12.30 they were starving by the time we finished. This isn’t explained on the website or by staff when you pay. They’re too busy chatting amongst themselves.
They enjoy the climbing, but we paid £3 for my son to do the stairway to heaven, he cried on the first stair and we weren’t offered to go on the slide instead or a refund.
It’s good but very expensive and some of the staff just sit & stand around chatting not being the most helpful.
翻译:孩子们很喜欢这里,但有一件事让我很郁闷:你预订了时间段,被告知要提前10-15分钟到,但实际上你得在时间段过后30分钟才能开始爬。我们11点15分到,孩子们直到12点才爬。他们等得无聊透顶,而我们1点才结束,而不是预计的12点30分,等我们结束的时候,他们已经饿得不行了。网站上和付款时工作人员都没有解释这一点。他们忙着互相聊天。
他们喜欢爬,但我们花了3英镑让儿子玩天堂阶梯,他爬到第一个台阶就哭了,我们既没有让他去玩滑梯,也没有退款。
虽然不错,但价格很贵,而且有些工作人员只是坐着站着聊天,不太乐于助人。