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Sightseer3453067****
Misleading, Unsafe & Poorly Managed – Avoid This Park.
Vallé Advenature Park的点评
点评：We had a very frustrating and disappointing experience at Vallée Adventure Park that we feel compelled to share so other tourists don’t face the same.
What Went Wrong:
❌ Misleading Sales Tactics:
A salesperson named John outside the park promised us a specific package: 7 adult Signature zip lines (1.5 km each) and solo zip lines (500m) for 7 children + 1 adult. However, once inside, the reality was very different.
❌ Inaccurate Info About Kids' Activities:
We were told the children would ride solo. But inside the park, they were forced to ride in pairs due to "weight issues" — something that was never mentioned during booking, even after the sales person thoroughly checking there weight.
❌ Faulty Zip Line and Poor Safety:
The first adult zip line was malfunctioning — several people got stuck midway, including 3 members of our group. This wasn’t an isolated incident and raised serious safety concerns.
❌ Rude Staff and Zero Accountability:
When we voiced our concerns, staff initially refused to take responsibility. After nearly 3 hours of discussions, only 2 people were allowed to redo the ride — and that too right before closing. By the company We were offered only a partial refund, not the full amount we had paid.
Staff to Be Aware Of:
John (Sales): Misleading information.
Hyder (Zipline Manager): Unavailable during the incident.
Mehendi (Manager): Offered a vague, partial refund.
Cashier (Name unknown): Not helpful.
Mr. Yohan: Extremely rude and disrespectful to tourists.
As per our driver's advice, We skipped visiting the 7 Coloured Earths to come here — a decision we truly regret.
We have photos of receipts and refund forms as proof of our claims.
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⚠️ TOURISTS BEWARE: Don't be misled by friendly staff outside the park. The actual experience inside is poorly managed and not as advertised. Definitely not worth the money, time, or stress.
What Went Wrong:
❌ Misleading Sales Tactics:
A salesperson named John outside the park promised us a specific package: 7 adult Signature zip lines (1.5 km each) and solo zip lines (500m) for 7 children + 1 adult. However, once inside, the reality was very different.
❌ Inaccurate Info About Kids' Activities:
We were told the children would ride solo. But inside the park, they were forced to ride in pairs due to "weight issues" — something that was never mentioned during booking, even after the sales person thoroughly checking there weight.
❌ Faulty Zip Line and Poor Safety:
The first adult zip line was malfunctioning — several people got stuck midway, including 3 members of our group. This wasn’t an isolated incident and raised serious safety concerns.
❌ Rude Staff and Zero Accountability:
When we voiced our concerns, staff initially refused to take responsibility. After nearly 3 hours of discussions, only 2 people were allowed to redo the ride — and that too right before closing. By the company We were offered only a partial refund, not the full amount we had paid.
Staff to Be Aware Of:
John (Sales): Misleading information.
Hyder (Zipline Manager): Unavailable during the incident.
Mehendi (Manager): Offered a vague, partial refund.
Cashier (Name unknown): Not helpful.
Mr. Yohan: Extremely rude and disrespectful to tourists.
As per our driver's advice, We skipped visiting the 7 Coloured Earths to come here — a decision we truly regret.
We have photos of receipts and refund forms as proof of our claims.
---
⚠️ TOURISTS BEWARE: Don't be misled by friendly staff outside the park. The actual experience inside is poorly managed and not as advertised. Definitely not worth the money, time, or stress.
翻译：我们在Vallée Adventure Park的体验非常令人沮丧和失望，我们觉得有必要分享一下，以免其他游客遭遇同样的困境。
问题所在：
❌ 误导性的销售策略：
公园外一位名叫John的销售人员向我们承诺了一个特定的套餐：7条成人Signature滑索（每条1.5公里）以及7名儿童+1名成人的单人滑索（500米）。然而，进入公园后，实际情况却大相径庭。
❌ 关于儿童活动的不准确信息：
我们被告知孩子们可以单独滑行。但在公园内，由于“体重问题”，他们被迫两人一组——即使销售人员仔细检查了他们的体重，预订时也从未提及这一点。
❌ 滑索故障，安全性差：
第一条成人滑索出现故障——有几个人被困在半路，包括我们团队的3名成员。这并非孤立事件，引发了严重的安全隐患。
❌ 员工粗鲁，不负责任：
当我们表达担忧时，工作人员最初拒绝承担责任。经过近3个小时的讨论，只有2人获准重玩，而且是在关闭前。公司只给我们部分退款，而不是全额退款。
需要注意的员工：
John（销售）：信息误导。
Hyder（滑索经理）：事件发生时不在场。
Mehendi（经理）：提供模糊的部分退款。
收银员（姓名不详）：没有提供任何帮助。
Yohan先生：对游客极其粗鲁无礼。
我们按照司机的建议，放弃了参观七彩地球的计划，来这里——我们对此感到非常后悔。
我们有收据和退款单的照片作为索赔的证明。
---
⚠️ 游客注意：不要被公园外友好的工作人员误导。实际体验管理很差，与广告宣传不符。绝对不值得花钱、花时间，也不值得费心。
问题所在：
❌ 误导性的销售策略：
公园外一位名叫John的销售人员向我们承诺了一个特定的套餐：7条成人Signature滑索（每条1.5公里）以及7名儿童+1名成人的单人滑索（500米）。然而，进入公园后，实际情况却大相径庭。
❌ 关于儿童活动的不准确信息：
我们被告知孩子们可以单独滑行。但在公园内，由于“体重问题”，他们被迫两人一组——即使销售人员仔细检查了他们的体重，预订时也从未提及这一点。
❌ 滑索故障，安全性差：
第一条成人滑索出现故障——有几个人被困在半路，包括我们团队的3名成员。这并非孤立事件，引发了严重的安全隐患。
❌ 员工粗鲁，不负责任：
当我们表达担忧时，工作人员最初拒绝承担责任。经过近3个小时的讨论，只有2人获准重玩，而且是在关闭前。公司只给我们部分退款，而不是全额退款。
需要注意的员工：
John（销售）：信息误导。
Hyder（滑索经理）：事件发生时不在场。
Mehendi（经理）：提供模糊的部分退款。
收银员（姓名不详）：没有提供任何帮助。
Yohan先生：对游客极其粗鲁无礼。
我们按照司机的建议，放弃了参观七彩地球的计划，来这里——我们对此感到非常后悔。
我们有收据和退款单的照片作为索赔的证明。
---
⚠️ 游客注意：不要被公园外友好的工作人员误导。实际体验管理很差，与广告宣传不符。绝对不值得花钱、花时间，也不值得费心。
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