点评:Original booking was made in January 2024 and all requested details were provided, including the confirmation a week in advance. Only 2 days before departure the reservation was cancelled without provision of a valid reason. No responsibility was taken for the fact that we were now one night accommodation short and the 2 days of excursions to fill with only last-minute available tours (not the best/most popular). Only an offer to take the sailing experience at a later date (not feasible when you are from Europe). There happened to be a cruise vessel in port the day of our supposed departure. Did the vessel cancel our tour because they could make more money with daytrippers from the cruise? We will never know. Be careful when booking an overnight trip on this vessel. I may be cancelled last minute without valid reason.
翻译:最初的预订是在 2024 年 1 月进行的,并提供了所有要求的详细信息,包括提前一周的确认。但在出发前仅 2 天,预订被取消,且无正当理由。现在我们只缺少一晚住宿,而 2 天的短途旅行只能通过最后一刻提供的旅游团(不是最好的/最受欢迎的)来填满,对此他们不承担任何责任。只提供稍后参加航海体验的机会(如果您来自欧洲,则不可行)。我们预定出发的那天,恰好有一艘游轮停靠在港口。游轮取消我们的行程,是因为他们可以从游轮的一日游游客身上赚更多的钱吗?我们永远不会知道。预订这艘游轮的过夜旅行时要小心。我可能会在最后一刻被取消,且没有正当理由。