点评:I am absolutely devastated. My 5 year old daughter is animal mad and had asked for a falconry party for her 6th birthday. I teamed up with a friend to do a joint party for 2x 6 year olds and about 30 of their friends. They were beyond excited. Initially it seemed legit, friendly and organised, deposit of £100 paid and booking form completed. 5 days before the party, with invites sent, activity packs made, cakes baked and venue booked, we receive a text cancelling the booking. The man, Jason, refused to speak on the phone only communicating by text, and kept using the excuse of the admin colleague being away in Tenerife and not having access to the bank account to check complete payment had been made. How a business owner cannot access his own business account is beyond me. Despite us offering other solutions, he continued to be evasive and aggressive and refused to commit to the agreement of the party. When we commented on the Facebook page to try and get a response, we were threatened with legal action. Not only has a deposit been lost but our poor children and all their friends have now been let down last minute. The thought of having to explain this to my daughter is heartbreaking. All I can say is stay away from this business. How someone can be so cruel and unprofessional for a child’s birthday party is beyond me. We were practically begging to pay and get this confirmed and were met with relentless aggression. Do not use.
翻译:我彻底崩溃了。我 5 岁的女儿对动物很着迷,她要求为她的 6 岁生日举办一场猎鹰派对。我和一个朋友组队为 2 个 6 岁的孩子和他们的大约 30 个朋友举办了一个联合派对。他们非常兴奋。最初,它看起来合法、友好且井井有条,支付了 100 英镑的押金并填写了预订表。派对开始前 5 天,邀请函已发出,活动包已制作完毕,蛋糕已烘焙完毕,场地已预订完毕,我们收到一条取消预订的短信。该男子杰森(Jason)拒绝打电话,只通过短信进行交流,并一直以管理同事不在特内里费岛(Tenerife)为借口,无法访问银行账户来检查是否已完成付款。我无法理解企业主如何无法访问自己的企业帐户。尽管我们提出了其他解决方案,但他仍然闪烁其辞、咄咄逼人,拒绝承诺遵守当事人的协议。当我们在 Facebook 页面上发表评论试图获得回应时,我们受到了采取法律行动的威胁。不仅押金丢失了,我们可怜的孩子和他们所有的朋友现在都在最后一刻感到失望。一想到必须向我女儿解释这一点,我就感到心碎。我只能说远离这个行业。我无法理解为什么有人会对孩子的生日聚会如此残忍和不专业。我们实际上是在乞求付款并得到确认,但遭到了无情的攻击。不使用。