点评:Mr. Ilko Gochev from Bulgaria booked our yacht for a Maldives dive safari trip from 22–29 March 2025, bringing a group of 17 divers. He had initially agreed to pay a 30% deposit to confirm the booking, but that never came through. He sent what appeared to be a payment slip, but no funds ever arrived. When we followed up, his responses were unexpectedly rude. Later, he assured us that he would bring the full payment in cash upon arrival.
When we met him at the airport, he arrived with significantly less cash than promised. We made it clear that we could not proceed with the trip unless the full payment was made. He asked us to continue and assured us that the remaining balance would be transferred during the trip. His guests seemed completely unaware of the situation, and in good faith, we decided to proceed.
Unfortunately, by the end of the trip, the payment was still incomplete. He gave us further assurances that the transfer would be made shortly. However, after leaving the country, he blocked us on WhatsApp and Instagram, has ignored all follow-up emails, and hung up the phone when we attempted to call and request payment. It has now been more than four months, and the balance remains unpaid.
This experience has been deeply disappointing. We honored the agreement for the sake of his guests, trusting his repeated promises. We still hope he will take responsibility and settle the outstanding amount. In the meantime, we believe it is only fair to caution others in the dive, liveaboard, and tourism industry to be extremely careful when dealing with Mr. Ilko Gochev or anyone representing his business.
翻译:来自保加利亚的Ilko Gochev先生预订了我们的游艇,准备于2025年3月22日至29日带我们前往马尔代夫进行潜水探险之旅,他带领的团队共有17名潜水员。他最初同意支付30%的定金以确认预订,但这笔款项始终未到账。他给我们发了一张看似付款单据的东西,但始终没有收到任何款项。我们联系他时,他的回复出乎意料地粗鲁。后来,他向我们保证,抵达后会以现金形式全额付款。
当我们在机场见到他时,他带的现金比承诺的少得多。我们明确表示,除非全额付款,否则无法继续行程。他让我们继续行程,并保证剩余款项将在行程中转入。他的客人似乎完全不了解情况,我们出于善意,决定继续行程。
不幸的是,行程结束时,款项仍未付清。他进一步向我们保证,很快就会转入。然而,离开该国后,他在 WhatsApp 和 Instagram 上屏蔽了我们,无视所有后续邮件,并在我们试图打电话催款时挂断了电话。如今已经过去四个多月了,余额仍未支付。
这段经历令人深感失望。为了客人的利益,我们遵守了协议,相信他一再做出的承诺。我们仍然希望他能承担责任,结清未付款项。与此同时,我们认为,公平起见,我们应该提醒潜水、船宿和旅游业的其他人,在与 Ilko Gochev 先生或任何代表其业务的人打交道时务必格外小心。