点评:Sorry - a disappointing experience. We felt Sylvia was not at her best and would have been better to cancel given what we paid for the day. As it was we felt Sylvia wished she was elsewhere and couldn't wait to drop us off. She answered the odd question but the main commentary to speak of was unflattering remarks about other drivers on the road. We totally missed the River Cruise - it was never mentioned - despite this having been organised back in January and confirmed a fortnight out. When my daughter who booked the tour gave feedback about our disappointing experience and questioned why the River Cruise had been overlooked Sylvia blamed us - she said we should have complained on the day and that we didn't say the Swan River Cruise was a priority for us. The lunch venue wasn't appropriate - it was too far away. No thought was given in relation to safe walking paths - I have a walker and was expected to navigate mulch/bark chip surfaces without assistance - Sylvia had walked off ahead. Frankly, we were thankful our experience was limited to one day!
翻译:抱歉,这是一次令人失望的经历。我们觉得 Sylvia 状态不佳,考虑到我们当天支付的费用,取消行程会更好。事实上,我们觉得 Sylvia 希望自己去别的地方,迫不及待地想送我们去。她回答了一些奇怪的问题,但主要的评论是对路上其他司机的负面评价。我们完全错过了河上游船之旅——它从未被提及——尽管这项活动早在 1 月份就已组织,并确认在两周后举行。当预订了这次旅行的女儿反馈我们令人失望的经历并质疑为什么忽略了河上游船之旅时,Sylvia 责怪我们——她说我们应该在当天投诉,我们没有说天鹅河游船是我们的优先事项。午餐地点不合适——太远了。没有考虑到安全的步行道——我有助行器,需要在没有帮助的情况下在覆盖物/树皮碎片表面上行走——Sylvia 走在前面。坦率地说,我们很庆幸我们的体验仅限于一天!