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Jerri P
A Cautionary Experience A River Cruise of Provence
AMADEUS River Cruises的点评
点评：River Cruise in France – A Cautionary Experience
I rarely write negative reviews, but I feel compelled to share my experience on a recent river cruise in France to help future travelers make informed decisions.
On the first night, as I prepared for bed, I found a bug crawling on my pillow. The next day, I discovered three more bugs walking down the curtains in my cabin. I alerted the staff both days. Finally on the third night, after meeting with the ship’s captain and visiting the front desk together, I was moved to a second cabin.
Unfortunately, the issue persisted. On the last day, I encountered another bug in the gym—again crawling down a curtain—and that night, one more bug appeared on my bed in the second room.
When I raised concerns, I was told these were “potato bugs” and that they wouldn’t hurt me. But as a physician, my concern wasn’t just about bites, it was about the possibility of bugs entering the ear canal or becoming entangled in hair, potentially requiring medical intervention. The presence of bugs in multiple locations over several days reflects a lapse in pest control that should not be dismissed.
I share this not to sensationalize, but to inform. Guests deserve transparency and a clean, safe environment. I hope the cruise line takes this feedback seriously and improves their response protocols.
I rarely write negative reviews, but I feel compelled to share my experience on a recent river cruise in France to help future travelers make informed decisions.
On the first night, as I prepared for bed, I found a bug crawling on my pillow. The next day, I discovered three more bugs walking down the curtains in my cabin. I alerted the staff both days. Finally on the third night, after meeting with the ship’s captain and visiting the front desk together, I was moved to a second cabin.
Unfortunately, the issue persisted. On the last day, I encountered another bug in the gym—again crawling down a curtain—and that night, one more bug appeared on my bed in the second room.
When I raised concerns, I was told these were “potato bugs” and that they wouldn’t hurt me. But as a physician, my concern wasn’t just about bites, it was about the possibility of bugs entering the ear canal or becoming entangled in hair, potentially requiring medical intervention. The presence of bugs in multiple locations over several days reflects a lapse in pest control that should not be dismissed.
I share this not to sensationalize, but to inform. Guests deserve transparency and a clean, safe environment. I hope the cruise line takes this feedback seriously and improves their response protocols.
翻译：法国内河游轮之旅——一次值得警醒的经历
我很少写负面评论，但我不得不分享我最近在法国内河游轮上的经历，以帮助未来的旅行者做出明智的决定。
第一天晚上，我准备睡觉时，发现一只虫子在枕头上爬。第二天，我又发现三只虫子沿着我船舱的窗帘爬来爬去。两天来，我都向工作人员报告了情况。最终，在第三天晚上，在与船长会面并一起前往前台后，我被安排到了另一个船舱。
不幸的是，问题仍然存在。最后一天，我在健身房又遇到了一只虫子——它又沿着窗帘爬来爬去——那天晚上，我第二个房间的床上又出现了一只虫子。
当我提出担忧时，他们告诉我这些是“土豆虫”，不会伤害我。但作为一名医生，我担心的不仅仅是被叮咬，而是虫子有可能进入耳道或缠在头发里，可能需要医疗干预。几天内多个地点出现虫害，反映出虫害控制方面的失误，这一点不容忽视。
我分享此事并非为了哗众取宠，而是为了告知大家。客人理应享有透明、干净、安全的环境。我希望邮轮公司认真对待这条反馈，并改进他们的应对方案。
我很少写负面评论，但我不得不分享我最近在法国内河游轮上的经历，以帮助未来的旅行者做出明智的决定。
第一天晚上，我准备睡觉时，发现一只虫子在枕头上爬。第二天，我又发现三只虫子沿着我船舱的窗帘爬来爬去。两天来，我都向工作人员报告了情况。最终，在第三天晚上，在与船长会面并一起前往前台后，我被安排到了另一个船舱。
不幸的是，问题仍然存在。最后一天，我在健身房又遇到了一只虫子——它又沿着窗帘爬来爬去——那天晚上，我第二个房间的床上又出现了一只虫子。
当我提出担忧时，他们告诉我这些是“土豆虫”，不会伤害我。但作为一名医生，我担心的不仅仅是被叮咬，而是虫子有可能进入耳道或缠在头发里，可能需要医疗干预。几天内多个地点出现虫害，反映出虫害控制方面的失误，这一点不容忽视。
我分享此事并非为了哗众取宠，而是为了告知大家。客人理应享有透明、干净、安全的环境。我希望邮轮公司认真对待这条反馈，并改进他们的应对方案。
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