点评:Took out a 3 months contract as my doctor advised me to try take up swimming due to a back injury, 6 weeks into my 3 months membership now and they have told me they are closing the pool and spa for retiling for 6 weeks, opens back up 2 days after my membership finishes, they told me I could use another village pool 11 miles away from my address, which would cost me a fortune in petrol, I asked for a refund for the 6 weeks, asked if they would phone me so we could sort something out, they sent me a rude email back saying, they do not do a swim only membership therefore I have to pay for the full 3 months, seems very unfair when they have closed half their facilities down, I did not sign up to a gym only membership, nor would I with my back injury and it’s no fault of mine why they have closed the pool, they told me I could freeze my membership for 6 weeks but I would have to give another 90 days cancellation notice and pay £10 a month for the freeze, I feel scammed, as I do not wish to cancel my direct debit because I don’t want bad credit to my name, all they care about is getting as much money out of you as possible, village gym/hotel will not get my custom ever again in the future, Avoid!!! Avoid!!! Avoid!!!
翻译:签了一份 3 个月的合同,因为我的医生建议我因背部受伤尝试游泳,现在我的 3 个月会员资格已经 6 周了,他们告诉我他们将关闭游泳池和水疗中心以重新开放 6 周,重新开放在我的会员资格结束 2 天后,他们告诉我可以使用距离我地址 11 英里的另一个乡村游泳池,这将花费我一大笔汽油,我要求退还 6 周的费用,问他们是否会打电话给我我们可以解决问题,他们给我发了一封粗鲁的电子邮件说,他们不提供游泳会员资格,因此我必须支付整整 3 个月的费用,当他们关闭一半的设施时,这似乎很不公平,我没有签字最多只能成为健身房会员,我也不会因为背部受伤而关闭游泳池也不是我的错,他们告诉我我可以冻结我的会员资格 6 周,但我必须再给 90 天的取消通知,并且每月支付 10 英镑冻结,我觉得被骗了,因为我不希望o 取消我的直接借记,因为我不想让我的名字出现不良信用,他们关心的只是尽可能多地从你身上得到钱,乡村健身房/酒店以后不会再得到我的习惯,避免!! !避免!!!避免!!!