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Ksenia L
Parking experience lets Manor Walks down
Manor Walks Shopping Centre的点评
点评：As a regular customer and a resident of Cramlington, I find Manor Walks increasingly stressful to visit — not because of the shops, but because of the car parks.
In many shopping centres you park without anxiety, enter the shops, and leave without issue. At Manor Walks, parking is a constant source of stress. Many bays are only marginally wider than an average modern car, making it genuinely difficult to get in and out safely. This is made worse by very visible and frequent enforcement, which adds to the feeling of pressure rather than customer welcome.
I have raised this politely on site and received dismissive responses, which only reinforces the impression that customer experience is not a priority. I have also heard many local people express that they dislike the Manor Walks car park, but as residents we have little choice — these are our local shops.
Manor Walks may be a private company, but customer feedback and reputation still matter. At present, the parking experience discourages visits rather than welcoming them.
In many shopping centres you park without anxiety, enter the shops, and leave without issue. At Manor Walks, parking is a constant source of stress. Many bays are only marginally wider than an average modern car, making it genuinely difficult to get in and out safely. This is made worse by very visible and frequent enforcement, which adds to the feeling of pressure rather than customer welcome.
I have raised this politely on site and received dismissive responses, which only reinforces the impression that customer experience is not a priority. I have also heard many local people express that they dislike the Manor Walks car park, but as residents we have little choice — these are our local shops.
Manor Walks may be a private company, but customer feedback and reputation still matter. At present, the parking experience discourages visits rather than welcoming them.
翻译：作为克拉姆灵顿的居民和常客，我发现去Manor Walks购物越来越让人感到压力重重——不是因为商店本身，而是因为停车场。
在很多购物中心，停车都很方便，进出商店也都很轻松。但在Manor Walks，停车却成了持续的压力来源。很多停车位只比普通现代汽车略宽一点，进出都非常困难。而且，频繁且显眼的执法人员更是雪上加霜，让人感觉压力倍增，而非宾至如归。
我曾礼貌地向店内反映过这个问题，但却遭到冷遇，这更加深了我对Manor Walks漠视顾客体验的印象。我也听到很多当地居民抱怨Manor Walks的停车场，但作为居民，我们别无选择——毕竟这是我们家附近的商店。
Manor Walks或许是一家私营公司，但顾客的反馈和声誉仍然至关重要。目前，糟糕的停车体验非但没有吸引顾客，反而让人望而却步。
在很多购物中心，停车都很方便，进出商店也都很轻松。但在Manor Walks，停车却成了持续的压力来源。很多停车位只比普通现代汽车略宽一点，进出都非常困难。而且，频繁且显眼的执法人员更是雪上加霜，让人感觉压力倍增，而非宾至如归。
我曾礼貌地向店内反映过这个问题，但却遭到冷遇，这更加深了我对Manor Walks漠视顾客体验的印象。我也听到很多当地居民抱怨Manor Walks的停车场，但作为居民，我们别无选择——毕竟这是我们家附近的商店。
Manor Walks或许是一家私营公司，但顾客的反馈和声誉仍然至关重要。目前，糟糕的停车体验非但没有吸引顾客，反而让人望而却步。
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