旅行
账户
Emmanuel F
Lack of responsibility from the staff
Snakes and Ladders的点评
点评：Booked today for my 2 years old daughter to play. When we went to the 0-5 years area we’ve noticed that probably 7/8 years old children were playing there with not even parents looking at them (There’s another are dedicated for children of their age) I came down to reception to ask for someone from the staff to “check” and keep and eye on as kids of that age play in a way that could be a risk for a 0-5 years old child and the answer was “it’s only 4 of us staff at the moment as it’s to early, at 12 there will be more staff and I’ll send someone to check on this” At 12:45 there was still no sign of staff controlling the area or even keeping an eye on it, and I came back to reception to ask again as there were even more kids in that group and they were now playing football where even babies were trying to play, and again no parents telling them not to be there. This time a member of the staff came around and started asking the kids to tell her their age, yes, the kids! Of course she left the 0-5 area and these children were still playing there and running around the babies trying to play. We left the place to never come back again. There’s a massive lack of responsibility from the staff and there seems to be all young people and no responsable at all. Completely unacceptable for a children soft play venue.
翻译：今天为我 2 岁的女儿预定了游玩场地。当我们去 0-5 岁区域时，我们注意到可能有 7/8 岁的孩子在那里玩耍，甚至没有父母在看他们（还有另一个区域专门供他们这个年龄段的孩子玩耍）我来到接待处要求工作人员“检查”并留意，因为这个年龄段的孩子玩耍的方式可能会对 0-5 岁的孩子造成危险，答案是“现在只有我们 4 名工作人员，因为时间太早，12 点会有更多的工作人员，我会派人来检查一下” 12:45 时，仍然没有工作人员控制该区域甚至留意它的迹象，我回到接待处再次询问，因为那群孩子中有更多的孩子，他们现在正在踢足球，甚至婴儿也试图踢球，而且仍然没有父母告诉他们不要在那里。这次，一名工作人员过来开始要求孩子们告诉她他们的年龄，是的，就是孩子们！当然，她离开了 0-5 岁的区域，这些孩子仍然在那里玩耍，在试图玩耍的婴儿周围跑来跑去。我们离开了这个地方，再也没有回来。工作人员缺乏责任感，似乎都是年轻人，根本没有责任感。对于儿童软体游乐场所来说，这是完全不可接受的。
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