旅行
账户
bwsw25
Good basic first ski holiday
Borovets Ski Resort的点评
点评：I recently stayed at the Samokov Hotel for a ski trip with my teenage daughter, booked as part of a package through Crystal Ski (TUI). The whole experience with Crystal Ski was mostly fantastic — everything was well-organised, and the support they provided throughout the trip was excellent. I wouldn’t hesitate to book with them again.
The hotel itself is a budget option in Bulgaria, and while the décor is tired and a little dated, it’s functional and clean — exactly what you'd expect for the price.
Our room was comfortable, with adjustable heating via the radiator, which worked well throughout the day and night. The beds were surprisingly comfy. One downside was the noise — the walls are quite thin, so we could hear people coming back late from après-ski while we were already asleep. That’s to be expected in a ski resort where nightlife is a big part of the experience for many, though it was more noticeable for me than my daughter. The sound of flushing toilets from neighbouring rooms was also quite loud, which could be a bit disruptive at night.
The bathroom is a plastic wet room — I noticed some reviews complaining about missing bath sealant, but it’s simply not designed that way. The wet room style might be different from what some people are used to, but it was practical and worked perfectly fine.
Breakfast was basic but adequate — enough variety to set us up for a day on the slopes. It’s not a luxury spread, but we never left hungry.
The location is a real highlight — right by the gondola, making it incredibly easy to get to the slopes. I’d definitely recommend taking the gondola up the mountain, even if you’re not skiing, just to experience the stunning views — it’s absolutely worth it.
A word of advice for first-time skiers — while dry ski slope lessons back home can give you a feel for the basics, I’d suggest keeping them to just a taster session. Even if you’ve done some dry slope practice, I’d still recommend joining the beginners’ group at ski school when you arrive. Learning on real snow is completely different, and the instructors go through all the basics again anyway. In hindsight, I wouldn’t have done more than a brief dry slope session — the real learning happens on the mountain from day one of ski school.
A major downside to be aware of is the sickness bug (diarrhoea and vomiting) that seems to be a constant issue in Borovets, season after season. It’s not limited to a particular hotel, or caused by water, ice, or food — it most likely spreads through the crowded, poorly ventilated bars and the generally low hygiene standards in some places. The John Smith’s pub and White House had the worst bar toilets we saw, which likely doesn’t help the situation. From what we experienced and heard from others, at least half the travellers seemed to get the bug during their stay, often losing a day or more of their holiday to illness.
What’s concerning is that there appeared to be no infection control in the hotel. I saw a cleaner in the corridors, but there was no sign of disinfecting high-touch areas like door handles or lift buttons — which feels surprising given the ongoing presence of such a highly infectious bug. After everything we learned from Covid, you’d expect a bit more care and attention to basic hygiene practices.
While Crystal Ski were great overall, I did run into issues when I fell ill and needed to cancel an excursion. There’s a contact number for Crystal excursions, but they couldn’t actually help — they just told me to go and see the rep in person at the hotel, at very specific times twice a day. When you’re unwell, this simply isn’t practical. The helpline wasn’t any better — again, they only directed me back to the rep. In the end, the only way I managed to cancel the excursion was by finding the excursion company’s Facebook page and messaging them directly — it was the only contact information I could track down online. This felt disorganised and frustrating, especially in an emergency.
The pool at the hotel was a bit on the cold side, but we still used it daily — it was clean and a nice way to unwind after skiing. The hotel also has some extra facilities — like a bowling alley and shooting range — which we didn’t use, but they’re a good option if you want something to do in the evenings.
It’s also worth noting that Borovets isn’t as cheap as it used to be. A meal for two in a restaurant — two mains and a couple of drinks — was around 90 lev (roughly £40–45). A simple bar lunch with a drink cost about 20 lev per person (around £8–10 each).
For food and activities, I’d recommend Malina Bar — next to the sledging slope at the bottom of the black run. You can use their sledges for free if you’re a customer, which was a fun extra activity after skiing. The Mexican restaurant in town was also fantastic, but you do need to book ahead as it’s really popular.
We also tried the ski-doo safari — the company at the bottom of the black run offers this. While the setup was a bit basic and the staff weren’t the friendliest, the experience itself was safe and really enjoyable. It’s a fun way to spend some time off the slopes.
If you have time on your checkout day, I highly recommend taking the Crystal Ski tour of Sofia. It was well worth it — a great way to explore a bit of the city before heading home and a nice way to round off the trip.
The staff at the Samokov were friendly and helpful, and a special mention goes to George at the ski school — he was fantastic and really made our first ski trip a positive experience.
Despite the few downsides, we’ve had a brilliant trip — three amazing days of ski school, a fun day of sledging, a tour of Sofia, a ski-doo safari, and a final day of gentle skiing to wrap it all up.
While I probably wouldn’t stay at the Samokov again — simply because I now know the area better and would choose somewhere quieter, away from the bars but still close to the slopes — the hotel was absolutely fine for what we needed. Some of the negative reviews seem a bit harsh — it’s a basic hotel, but it’s clean, comfortable, and in a fantastic location. If you're looking for somewhere affordable and convenient for a ski holiday, it does the job.
The hotel itself is a budget option in Bulgaria, and while the décor is tired and a little dated, it’s functional and clean — exactly what you'd expect for the price.
Our room was comfortable, with adjustable heating via the radiator, which worked well throughout the day and night. The beds were surprisingly comfy. One downside was the noise — the walls are quite thin, so we could hear people coming back late from après-ski while we were already asleep. That’s to be expected in a ski resort where nightlife is a big part of the experience for many, though it was more noticeable for me than my daughter. The sound of flushing toilets from neighbouring rooms was also quite loud, which could be a bit disruptive at night.
The bathroom is a plastic wet room — I noticed some reviews complaining about missing bath sealant, but it’s simply not designed that way. The wet room style might be different from what some people are used to, but it was practical and worked perfectly fine.
Breakfast was basic but adequate — enough variety to set us up for a day on the slopes. It’s not a luxury spread, but we never left hungry.
The location is a real highlight — right by the gondola, making it incredibly easy to get to the slopes. I’d definitely recommend taking the gondola up the mountain, even if you’re not skiing, just to experience the stunning views — it’s absolutely worth it.
A word of advice for first-time skiers — while dry ski slope lessons back home can give you a feel for the basics, I’d suggest keeping them to just a taster session. Even if you’ve done some dry slope practice, I’d still recommend joining the beginners’ group at ski school when you arrive. Learning on real snow is completely different, and the instructors go through all the basics again anyway. In hindsight, I wouldn’t have done more than a brief dry slope session — the real learning happens on the mountain from day one of ski school.
A major downside to be aware of is the sickness bug (diarrhoea and vomiting) that seems to be a constant issue in Borovets, season after season. It’s not limited to a particular hotel, or caused by water, ice, or food — it most likely spreads through the crowded, poorly ventilated bars and the generally low hygiene standards in some places. The John Smith’s pub and White House had the worst bar toilets we saw, which likely doesn’t help the situation. From what we experienced and heard from others, at least half the travellers seemed to get the bug during their stay, often losing a day or more of their holiday to illness.
What’s concerning is that there appeared to be no infection control in the hotel. I saw a cleaner in the corridors, but there was no sign of disinfecting high-touch areas like door handles or lift buttons — which feels surprising given the ongoing presence of such a highly infectious bug. After everything we learned from Covid, you’d expect a bit more care and attention to basic hygiene practices.
While Crystal Ski were great overall, I did run into issues when I fell ill and needed to cancel an excursion. There’s a contact number for Crystal excursions, but they couldn’t actually help — they just told me to go and see the rep in person at the hotel, at very specific times twice a day. When you’re unwell, this simply isn’t practical. The helpline wasn’t any better — again, they only directed me back to the rep. In the end, the only way I managed to cancel the excursion was by finding the excursion company’s Facebook page and messaging them directly — it was the only contact information I could track down online. This felt disorganised and frustrating, especially in an emergency.
The pool at the hotel was a bit on the cold side, but we still used it daily — it was clean and a nice way to unwind after skiing. The hotel also has some extra facilities — like a bowling alley and shooting range — which we didn’t use, but they’re a good option if you want something to do in the evenings.
It’s also worth noting that Borovets isn’t as cheap as it used to be. A meal for two in a restaurant — two mains and a couple of drinks — was around 90 lev (roughly £40–45). A simple bar lunch with a drink cost about 20 lev per person (around £8–10 each).
For food and activities, I’d recommend Malina Bar — next to the sledging slope at the bottom of the black run. You can use their sledges for free if you’re a customer, which was a fun extra activity after skiing. The Mexican restaurant in town was also fantastic, but you do need to book ahead as it’s really popular.
We also tried the ski-doo safari — the company at the bottom of the black run offers this. While the setup was a bit basic and the staff weren’t the friendliest, the experience itself was safe and really enjoyable. It’s a fun way to spend some time off the slopes.
If you have time on your checkout day, I highly recommend taking the Crystal Ski tour of Sofia. It was well worth it — a great way to explore a bit of the city before heading home and a nice way to round off the trip.
The staff at the Samokov were friendly and helpful, and a special mention goes to George at the ski school — he was fantastic and really made our first ski trip a positive experience.
Despite the few downsides, we’ve had a brilliant trip — three amazing days of ski school, a fun day of sledging, a tour of Sofia, a ski-doo safari, and a final day of gentle skiing to wrap it all up.
While I probably wouldn’t stay at the Samokov again — simply because I now know the area better and would choose somewhere quieter, away from the bars but still close to the slopes — the hotel was absolutely fine for what we needed. Some of the negative reviews seem a bit harsh — it’s a basic hotel, but it’s clean, comfortable, and in a fantastic location. If you're looking for somewhere affordable and convenient for a ski holiday, it does the job.
翻译：我最近和十几岁的女儿一起在 Samokov 酒店滑雪，这是通过 Crystal Ski (TUI) 预订的套餐的一部分。在 Crystal Ski 的整个体验非常棒——一切都井井有条，他们在整个旅行过程中提供的支持也非常出色。我会毫不犹豫地再次预订他们的酒店。
酒店本身是保加利亚的经济型选择，虽然装饰有些陈旧，但功能齐全、干净整洁——完全符合您对价格的期望。
我们的房间很舒适，通过散热器可调节暖气，白天和晚上都运行良好。床出奇地舒服。一个缺点是噪音——墙壁很薄，所以我们可以听到人们滑雪后很晚回来，而我们已经睡着了。在滑雪胜地，夜生活是许多人体验的重要组成部分，这是意料之中的事，尽管我比我女儿更明显。隔壁房间冲厕所的声音也很大，晚上可能会有点打扰。
浴室是塑料湿室——我注意到一些评论抱怨缺少浴缸密封胶，但设计根本不是这样。湿室的风格可能与一些人习惯的不同，但它很实用，效果很好。
早餐很简单，但足够了——品种足够让我们在滑雪场上度过一天。虽然这不是豪华大餐，但我们从来没有饿着肚子离开。
位置是真正的亮点——就在缆车旁边，非常容易到达滑雪场。我绝对建议乘坐缆车上山，即使你不滑雪，只是为了体验令人惊叹的景色——这绝对值得。
给初次滑雪的人一个建议——虽然家乡的干式滑雪坡道课程可以让你感受到基础知识，但我建议将它们保持在一个体验课程。即使你已经进行过一些干式滑雪坡道练习，我仍然建议你到达后加入滑雪学校的初学者小组。在真雪上学习完全不同，而且教练无论如何都会把所有基础知识再讲一遍。事后看来，我不会在干坡上进行超过简短的训练——真正的学习从滑雪学校的第一天开始就在山上进行。
需要注意的一个主要缺点是病菌（腹泻和呕吐），这似乎是博罗维茨一季又一季的持续问题。它并不局限于特定的酒店，也不由水、冰或食物引起——它最有可能通过拥挤、通风不良的酒吧和某些地方普遍较低的卫生标准传播。约翰·史密斯酒吧和白宫的酒吧厕所是我们见过的最差的，这可能对情况没有帮助。从我们的经历和从其他人那里听到的情况来看，至少有一半的旅行者似乎在逗留期间感染了这种病毒，经常因生病而失去一天或更长时间的假期。
令人担忧的是，酒店似乎没有感染控制。我在走廊里看到了一名清洁工，但没有迹象表明要对门把手或电梯按钮等高接触区域进行消毒——考虑到这种传染性极强的细菌持续存在，这让人感到很惊讶。在从新冠疫情中吸取了教训之后，你会期望他们更加关心和注意基本的卫生习惯。
虽然 Crystal Ski 总体上很棒，但我确实遇到了一些问题，比如我生病了，需要取消一次短途旅行。Crystal Excursions 有一个联系电话，但他们实际上帮不上忙——他们只是告诉我去酒店亲自见代表，每天两次在特定的时间。当你身体不适时，这根本不切实际。热线电话也好不到哪里去——同样，他们只是把我引回到代表那里。最后，我设法取消短途旅行的唯一方法是找到短途旅行公司的 Facebook 页面并直接给他们发消息——这是我在网上能找到的唯一联系信息。这让人感到混乱和沮丧，尤其是在紧急情况下。
酒店的游泳池有点冷，但我们仍然每天使用它——它很干净，是滑雪后放松的好方法。酒店还有一些额外的设施——比如保龄球馆和射击场——我们没有使用，但如果你想在晚上做点什么，它们是一个不错的选择。
还值得注意的是，博罗维茨不像以前那么便宜了。在餐厅吃一顿双人餐——两道主菜和几杯饮料——大约 90 列弗（约 40-45 英镑）。一份简单的酒吧午餐和一杯饮料每人大约 20 列弗（每人约 8-10 英镑）。
对于食物和活动，我推荐 Malina Bar——位于黑道底部的雪橇坡道旁边。如果你是顾客，你可以免费使用他们的雪橇，这是滑雪后一项有趣的额外活动。镇上的墨西哥餐厅也很棒，但你需要提前预订，因为它真的很受欢迎。
我们还尝试了雪橇探险——黑道底部的公司提供这项服务。虽然设施有点简陋，员工也不是最友好的，但体验本身是安全的，而且非常令人愉快。这是一种在滑雪场外消磨时间的有趣方式。
如果您在退房当天有时间，我强烈建议您参加索非亚水晶滑雪之旅。这是非常值得的——这是回家前探索城市一角的好方法，也是结束旅程的好方法。
萨莫科夫的员工友好而乐于助人，特别要提到的是滑雪学校的乔治——他很棒，让我们的第一次滑雪之旅成为了一次积极的体验。
尽管有一些缺点，但我们的旅行还是很精彩——三天精彩的滑雪学校，一天有趣的雪橇，索非亚之旅，雪橇之旅，最后一天轻松的滑雪结束了一切。
虽然我可能不会再住在萨莫科夫酒店了——因为我现在更了解这个地区，会选择更安静的地方，远离酒吧，但仍然靠近滑雪场——但这家酒店绝对符合我们的需要。一些负面评论似乎有点苛刻——这是一家基本的酒店，但干净、舒适，位置也很棒。如果你想找一个价格实惠、交通便利的滑雪度假胜地，这里就是你的不二之选。
酒店本身是保加利亚的经济型选择，虽然装饰有些陈旧，但功能齐全、干净整洁——完全符合您对价格的期望。
我们的房间很舒适，通过散热器可调节暖气，白天和晚上都运行良好。床出奇地舒服。一个缺点是噪音——墙壁很薄，所以我们可以听到人们滑雪后很晚回来，而我们已经睡着了。在滑雪胜地，夜生活是许多人体验的重要组成部分，这是意料之中的事，尽管我比我女儿更明显。隔壁房间冲厕所的声音也很大，晚上可能会有点打扰。
浴室是塑料湿室——我注意到一些评论抱怨缺少浴缸密封胶，但设计根本不是这样。湿室的风格可能与一些人习惯的不同，但它很实用，效果很好。
早餐很简单，但足够了——品种足够让我们在滑雪场上度过一天。虽然这不是豪华大餐，但我们从来没有饿着肚子离开。
位置是真正的亮点——就在缆车旁边，非常容易到达滑雪场。我绝对建议乘坐缆车上山，即使你不滑雪，只是为了体验令人惊叹的景色——这绝对值得。
给初次滑雪的人一个建议——虽然家乡的干式滑雪坡道课程可以让你感受到基础知识，但我建议将它们保持在一个体验课程。即使你已经进行过一些干式滑雪坡道练习，我仍然建议你到达后加入滑雪学校的初学者小组。在真雪上学习完全不同，而且教练无论如何都会把所有基础知识再讲一遍。事后看来，我不会在干坡上进行超过简短的训练——真正的学习从滑雪学校的第一天开始就在山上进行。
需要注意的一个主要缺点是病菌（腹泻和呕吐），这似乎是博罗维茨一季又一季的持续问题。它并不局限于特定的酒店，也不由水、冰或食物引起——它最有可能通过拥挤、通风不良的酒吧和某些地方普遍较低的卫生标准传播。约翰·史密斯酒吧和白宫的酒吧厕所是我们见过的最差的，这可能对情况没有帮助。从我们的经历和从其他人那里听到的情况来看，至少有一半的旅行者似乎在逗留期间感染了这种病毒，经常因生病而失去一天或更长时间的假期。
令人担忧的是，酒店似乎没有感染控制。我在走廊里看到了一名清洁工，但没有迹象表明要对门把手或电梯按钮等高接触区域进行消毒——考虑到这种传染性极强的细菌持续存在，这让人感到很惊讶。在从新冠疫情中吸取了教训之后，你会期望他们更加关心和注意基本的卫生习惯。
虽然 Crystal Ski 总体上很棒，但我确实遇到了一些问题，比如我生病了，需要取消一次短途旅行。Crystal Excursions 有一个联系电话，但他们实际上帮不上忙——他们只是告诉我去酒店亲自见代表，每天两次在特定的时间。当你身体不适时，这根本不切实际。热线电话也好不到哪里去——同样，他们只是把我引回到代表那里。最后，我设法取消短途旅行的唯一方法是找到短途旅行公司的 Facebook 页面并直接给他们发消息——这是我在网上能找到的唯一联系信息。这让人感到混乱和沮丧，尤其是在紧急情况下。
酒店的游泳池有点冷，但我们仍然每天使用它——它很干净，是滑雪后放松的好方法。酒店还有一些额外的设施——比如保龄球馆和射击场——我们没有使用，但如果你想在晚上做点什么，它们是一个不错的选择。
还值得注意的是，博罗维茨不像以前那么便宜了。在餐厅吃一顿双人餐——两道主菜和几杯饮料——大约 90 列弗（约 40-45 英镑）。一份简单的酒吧午餐和一杯饮料每人大约 20 列弗（每人约 8-10 英镑）。
对于食物和活动，我推荐 Malina Bar——位于黑道底部的雪橇坡道旁边。如果你是顾客，你可以免费使用他们的雪橇，这是滑雪后一项有趣的额外活动。镇上的墨西哥餐厅也很棒，但你需要提前预订，因为它真的很受欢迎。
我们还尝试了雪橇探险——黑道底部的公司提供这项服务。虽然设施有点简陋，员工也不是最友好的，但体验本身是安全的，而且非常令人愉快。这是一种在滑雪场外消磨时间的有趣方式。
如果您在退房当天有时间，我强烈建议您参加索非亚水晶滑雪之旅。这是非常值得的——这是回家前探索城市一角的好方法，也是结束旅程的好方法。
萨莫科夫的员工友好而乐于助人，特别要提到的是滑雪学校的乔治——他很棒，让我们的第一次滑雪之旅成为了一次积极的体验。
尽管有一些缺点，但我们的旅行还是很精彩——三天精彩的滑雪学校，一天有趣的雪橇，索非亚之旅，雪橇之旅，最后一天轻松的滑雪结束了一切。
虽然我可能不会再住在萨莫科夫酒店了——因为我现在更了解这个地区，会选择更安静的地方，远离酒吧，但仍然靠近滑雪场——但这家酒店绝对符合我们的需要。一些负面评论似乎有点苛刻——这是一家基本的酒店，但干净、舒适，位置也很棒。如果你想找一个价格实惠、交通便利的滑雪度假胜地，这里就是你的不二之选。
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