点评:We booked a Day with a Woodsman with the Activities Center.
We called the previous day and asked about the trip status. They told us it was still on and we would receive a phone call if cancelled.
The next morning we trekked out in 3in/7.5cm of snow on some unplowed roads to get to our destination. After an hour trip - the entrance was closed! We called the Center and no one picked up. We waited in the car for 20 mins and no one answered the phone.
We had to drive back another hour. Pretty much wasted half a day and spun out twice in the car.
No phone call, no responsibility, no help trying to make our experience better. Only they “would try to do something.” Yea - maybe your job. Not asking too much.
Kids were super disappointed, I was super car sick. What a waste.
翻译:我们在活动中心预订了“与樵夫共度一天”活动。
我们前一天打电话询问了行程情况。他们告诉我们活动仍在进行中,如果取消,我们会接到电话。
第二天早上,我们在厚达 3 英寸/7.5 厘米的积雪中跋涉,沿着一些未清理的道路到达目的地。经过一个小时的行程 - 入口关闭了!我们给活动中心打电话,但没人接。我们在车里等了 20 分钟,也没人接电话。
我们不得不再开一个小时回去。几乎浪费了半天时间,在车里转了两次。
没有电话,没有责任,也没有人试图让我们的体验更好。只有他们“会尝试做点什么”。是的 - 也许是你的工作。要求不高。
孩子们非常失望,我非常晕车。真是浪费。