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Lydia K
Horrific experience
Compass Diving的点评
点评：Our work group’s day trip to Atauro Island with Compass was dangerously unsafe. The boat on their own website states a max of 10–11 passengers, yet we had 12 on the way over and 13 on the return. No safety briefing, no proper seats (chilly bins with cushions on top), and life jackets were hidden under gear. When my colleague asked for them, she was told, “You won’t need them,” — absolutely appalling, especially as no one was asked about their swimming ability. Nothing justified that comment.
At Atauro, a teammate was injured disembarking the tender — no urgency in getting her out of the situation, no one spoke any English so we could not communicate, absolutely traumatic start to the day.
The return trip was worse: bad weather forecast, overloaded boat, ran out of fuel halfway through the journey, no radio, no flares, no water, no plan. We drifted for almost three hours, only rescued thanks to patchy PASSENGER phone reception. No crew member called for help — the only person who tried was an off-duty diving instructor, barred from using the radio.
On arrival, the owner simply said, “Well, you’re safe now.” This was gross negligence. Compass put lives at serious risk — avoid at all costs.
To make matters worse they are now deleting reviews from their Facebook page.
At Atauro, a teammate was injured disembarking the tender — no urgency in getting her out of the situation, no one spoke any English so we could not communicate, absolutely traumatic start to the day.
The return trip was worse: bad weather forecast, overloaded boat, ran out of fuel halfway through the journey, no radio, no flares, no water, no plan. We drifted for almost three hours, only rescued thanks to patchy PASSENGER phone reception. No crew member called for help — the only person who tried was an off-duty diving instructor, barred from using the radio.
On arrival, the owner simply said, “Well, you’re safe now.” This was gross negligence. Compass put lives at serious risk — avoid at all costs.
To make matters worse they are now deleting reviews from their Facebook page.
翻译：我们工作组乘坐Compass前往阿陶罗岛的一日游非常危险。他们网站上写着最多可搭载10到11名乘客，但去程载了12名乘客，回程载了13名。没有安全须知，没有合适的座椅（带垫子的冷藏箱），救生衣也藏在装备下面。我的同事向她要救生衣时，却被告知“你们用不着”。这简直令人震惊，尤其是在没有人询问游泳能力的情况下。这种说法毫无根据。
在阿陶罗岛，一名队友在下接驳艇时受伤——当时并没有人急着把她救出来，而且船上没有人会说英语，所以我们无法沟通，这绝对是一天的痛苦开端。
回程更糟糕：天气预报很糟糕，船超载，半程燃料耗尽，没有无线电，没有照明弹，没有饮用水，也没有救援计划。我们漂流了将近三个小时，多亏乘客手机信号不稳定才获救。没有船员呼救——唯一尝试求救的是一位下班的潜水教练，他被禁止使用无线电。
抵达后，船主只是说：“嗯，你现在安全了。” 这是严重的疏忽。Compass 号将生命置于严重危险之中——无论如何都要避免。
更糟糕的是，他们现在正在删除 Facebook 页面上的评论。
在阿陶罗岛，一名队友在下接驳艇时受伤——当时并没有人急着把她救出来，而且船上没有人会说英语，所以我们无法沟通，这绝对是一天的痛苦开端。
回程更糟糕：天气预报很糟糕，船超载，半程燃料耗尽，没有无线电，没有照明弹，没有饮用水，也没有救援计划。我们漂流了将近三个小时，多亏乘客手机信号不稳定才获救。没有船员呼救——唯一尝试求救的是一位下班的潜水教练，他被禁止使用无线电。
抵达后，船主只是说：“嗯，你现在安全了。” 这是严重的疏忽。Compass 号将生命置于严重危险之中——无论如何都要避免。
更糟糕的是，他们现在正在删除 Facebook 页面上的评论。
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