点评:Terrible experience. We drove from Atlanta heading to the beach. Our kids 6 and 3 were so excited. They love animals. However our experience was far less than satisfactory. I would give negative stars if I could. First I was in a horrible car crash. Which me left unable to walk long distance. Trying to get a wheel chair was an experience for my wife. First you don’t put wheel chairs on the opposite side of the park from the entrance. What sense does that make? Then only take cash. Really!? Wake up and join the 21st century. Then the big thing. We bought tickets so our children could ride the train and see as much of the park and animals as we could. Well what we were not told was the train stopped running at 4 sharp. No signage. Nothing. We get to train and we are told that’s our last run of the day. The look on my Autistic son’s face broke our hearts. Our 3 year old
Was upset also. To me that is greatest disrespect any family friendly place can do. Wife was beyond upset. Of course no refunds. Spent over $100 on this place. I didn’t even get to see everything. Neither did my son. I regret having to wait for a wheelchair. I should have just tried to walk with severe pain and just suffered. So much for empathy and family friendly. I’m telling you stay away from here. Definitely not disabled friendly if you ask me. Very disappointed. Don’t waste your money. The Atlanta Zoo and Chattanooga Zoo are far superior not only in service but atmosphere.
翻译:糟糕的经历。我们从亚特兰大开车去海边。我们6岁和3岁的孩子兴奋不已,他们非常喜欢动物。然而,这次经历实在令人不满意。如果可以的话,我愿意给负星评价。首先,我遭遇了一场严重的车祸,导致我无法走远路。而我妻子为了给我弄到轮椅也费尽周折。首先,公园入口处根本就没有轮椅提供,这样安排究竟有什么意义呢?而且只能用现金支付,真的!?醒醒吧,融入21世纪吧。接下来就是大事了。我们买了票,就是为了让孩子们能坐上火车,尽可能多地观赏公园里的景致和动物。然而,我们事先完全不知道火车会在下午4点整停止运行。没有任何提示,什么都没有。当我们到达车站时,才被告知那是当天的最后一趟列车了。看到我患有自闭症的儿子脸上的表情,我们心都碎了。我们3岁的孩子也难过得不行。对我来说,这是任何一家以家庭为服务对象的场所所能做出的最不尊重人的行为。妻子伤心欲绝。当然,没有任何退款。我在那里花了100多美元。我甚至没能看完所有内容,我儿子也是。我后悔自己还等着轮椅来用。其实我应该忍着剧痛步行的,那样也就算遭罪了。所谓的体贴与亲子友好,全是骗人的。我劝大家千万别来这儿。在我看来,这里根本不适合残障人士。太令人失望了。千万别浪费钱啊。亚特兰大动物园和查塔努加动物园不仅在服务方面更出色,氛围也更佳。