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Manuela I
Extremely disappointing shopping experience at the Tiffany store in Rockefeller Center.
蒂凡尼专卖店的点评
点评：From the moment I walked in, I did not feel welcome at all: no one greeted me, no acknowledgment, no attention. I had to ask for assistance regarding a bracelet priced at over $800, expecting at least a level of service worthy of the brand.
The sales associate who assisted me, Sara S*, showed me the bracelet and let me try two different sizes. When I asked if she could recommend other models, the answer was a blunt “no”, with no interest, no suggestions, and no effort to understand my needs.
I could have potentially purchased more bracelets, but the associate showed no interest whatsoever. She seemed bothered, had a long face, was rude and not friendly at all, and did the bare minimum just to make the sale.
There were no questions, no advice, no customer care. The overall attitude was cold and dismissive, making the experience absolutely negative.
This is exactly what should never happen in a brand like Tiffany. The difference between Tiffany and brands like Pandora is supposed to be the experience, not just the price — and in this case, the experience was terrible.
I will never come back.
The sales associate who assisted me, Sara S*, showed me the bracelet and let me try two different sizes. When I asked if she could recommend other models, the answer was a blunt “no”, with no interest, no suggestions, and no effort to understand my needs.
I could have potentially purchased more bracelets, but the associate showed no interest whatsoever. She seemed bothered, had a long face, was rude and not friendly at all, and did the bare minimum just to make the sale.
There were no questions, no advice, no customer care. The overall attitude was cold and dismissive, making the experience absolutely negative.
This is exactly what should never happen in a brand like Tiffany. The difference between Tiffany and brands like Pandora is supposed to be the experience, not just the price — and in this case, the experience was terrible.
I will never come back.
翻译：从我踏进店门的那一刻起，我就感觉不到任何欢迎：没有人招呼我，没有人理睬我，没有人关注我。我不得不主动询问一条售价超过 800 美元的手链，我至少期望能得到与品牌形象相符的服务。
接待我的销售员 Sara S* 向我展示了手链，并让我试戴了两种不同的尺寸。当我问她是否可以推荐其他款式时，她的回答是冷冰冰的“不”，毫无兴趣，没有提供任何建议，也没有努力了解我的需求。
我本来可以购买更多手链，但这位销售员完全没有表现出任何热情。她看起来很不耐烦，板着脸，态度粗鲁无礼，一点也不友好，只是为了完成销售而敷衍了事。
她没有回答任何问题，没有提供任何建议，也没有丝毫的顾客关怀。整体态度冷漠疏离，让我的购物体验非常糟糕。
像蒂芙尼这样的品牌，绝对不应该出现这样的情况。蒂芙尼与潘多拉等品牌的区别本应在于体验，而不仅仅是价格——但这次的体验糟透了。
我再也不会来了。
接待我的销售员 Sara S* 向我展示了手链，并让我试戴了两种不同的尺寸。当我问她是否可以推荐其他款式时，她的回答是冷冰冰的“不”，毫无兴趣，没有提供任何建议，也没有努力了解我的需求。
我本来可以购买更多手链，但这位销售员完全没有表现出任何热情。她看起来很不耐烦，板着脸，态度粗鲁无礼，一点也不友好，只是为了完成销售而敷衍了事。
她没有回答任何问题，没有提供任何建议，也没有丝毫的顾客关怀。整体态度冷漠疏离，让我的购物体验非常糟糕。
像蒂芙尼这样的品牌，绝对不应该出现这样的情况。蒂芙尼与潘多拉等品牌的区别本应在于体验，而不仅仅是价格——但这次的体验糟透了。
我再也不会来了。
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