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Don’t waste your money on meet and greet
UK Airport Taxi的点评
点评：Don’t waste your money on meet and greet
I always use this taxi service for Heathrow and will continue to do so, however I won’t make the mistake of paying for meet and greet again. This was the first and last time I’ve opted for this additional service as it was an unpleasant experience.
Despite booking a time and providing flight details there was no one at arrivals to meet us.
Look, I live in the real world and these things happen. That’s not the point. The issue is how incidents are handled and in this case, it was very bad.
I received an automated text that provided the number plate and mobile of the driver. What followed were 2 calls I had to make to their main office and 2 calls to the driver.
Their office told me the driver was waiting for me while the driver was telling me he hadn’t parked.
So, what I ended up with was their usual service without meet and greet but was still charged for it.
Lesson learnt.
I always use this taxi service for Heathrow and will continue to do so, however I won’t make the mistake of paying for meet and greet again. This was the first and last time I’ve opted for this additional service as it was an unpleasant experience.
Despite booking a time and providing flight details there was no one at arrivals to meet us.
Look, I live in the real world and these things happen. That’s not the point. The issue is how incidents are handled and in this case, it was very bad.
I received an automated text that provided the number plate and mobile of the driver. What followed were 2 calls I had to make to their main office and 2 calls to the driver.
Their office told me the driver was waiting for me while the driver was telling me he hadn’t parked.
So, what I ended up with was their usual service without meet and greet but was still charged for it.
Lesson learnt.
翻译：别把钱浪费在接送服务上
我每次去希思罗机场都会用这家出租车服务，以后也会继续用，但我不会再犯花钱接送的错误了。这是我第一次也是最后一次选择这项附加服务，因为体验很不愉快。
尽管我预订了时间并提供了航班信息，但到达大厅却没有人接我们。
听着，我生活在现实世界，这种事时有发生。这不是重点。问题在于如何处理这些事件，而这次的情况非常糟糕。
我收到了一条自动短信，上面提供了司机的车牌号和手机号码。接下来，我不得不给他们的总公司打了两次电话，又给司机打了两次电话。
他们的总公司告诉我司机在等我，而司机却告诉我他没有停车。
所以，我最终选择了他们没有接送服务的常规服务，但仍然需要付费。
吸取了教训。
我每次去希思罗机场都会用这家出租车服务，以后也会继续用，但我不会再犯花钱接送的错误了。这是我第一次也是最后一次选择这项附加服务，因为体验很不愉快。
尽管我预订了时间并提供了航班信息，但到达大厅却没有人接我们。
听着，我生活在现实世界，这种事时有发生。这不是重点。问题在于如何处理这些事件，而这次的情况非常糟糕。
我收到了一条自动短信，上面提供了司机的车牌号和手机号码。接下来，我不得不给他们的总公司打了两次电话，又给司机打了两次电话。
他们的总公司告诉我司机在等我，而司机却告诉我他没有停车。
所以，我最终选择了他们没有接送服务的常规服务，但仍然需要付费。
吸取了教训。
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