点评:This is the third time I have flown from Luton Airport, sadly I have no other option as it is the only UK airport to fly direct to my destination, trust me if there was an alternative I would use it. Luton has massively outgrown its capacity. It starts with finding somewhere to leave the car, then finding somewhere to sit once you have negotiated your way through security. We thought we would sort the latter this time by booking one of the VIP lounges, HA, thinking we would be able to just wait in comfort, well think again. We had to scan a QR code to be told we will get a text once space is available inside. It took an hour before we got the text. The whole experience just goes from bad to worse. They call the flight & we are herded into a stairwell with 200 other folks & there we stand waiting for the ground crew to let us onto the plane. It gets no better as when we flew back into Luton at 2am, we had to walk half a mile to passport control where we joined another queue for 45 minutes to get to an automated passport scanner. The lady on the radio heard to say, "they are already queued back to the escalator & another flight just landed." This airport is well past its sell by date & seriously needs upgrading or knocking down & re-building. Unless other London airports start flights to less popular airports I sadly I will have no other choice.
翻译:这是我第三次从卢顿机场起飞,遗憾的是我别无选择,因为这是唯一一个可以直飞我目的地的英国机场,相信我,如果有其他选择我会选择的。卢顿已经远远超出了它的容量。一开始你要找个地方停车,然后通过安检后再找个地方坐下。我们想这次可以通过预订 VIP 休息室来解决后者,哈,以为我们就可以舒服地等待,再想想。我们必须扫描二维码才能被告知一旦里面有空位我们会收到短信。等了一个小时我们才收到短信。整个经历越来越糟。他们叫了航班,我们和其他 200 个人一起被赶进楼梯间,我们站在那里等地勤人员让我们登机。情况再好不过了,凌晨两点我们飞回卢顿时,不得不步行半英里到护照检查处,又排了45分钟的队才到自动护照扫描仪前。听到对讲机里传来女士说:“他们已经排到扶梯那里去了,而且又有一架航班刚刚降落。” 这个机场早已过了保质期,急需升级改造或拆除重建。除非伦敦其他机场开通飞往冷门机场的航班,否则我恐怕别无选择。