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旅行
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Karissa N
Service Needs Work
Beeland的点评
点评：Alright, this is tough. I wish I could rate service, and then product. I've been coming here for many years. Every single year is the same...the owner is just not friendly. I assume it's him at least. I get that everyone has a story, a personality, but...when you own or manage a store you've got to put that happy face on. Today the gentleman owner would not give some hikers some spare plastic wrap for their sandwiches. They have been buying coffees there daily from him, and simply ran out/forgot and it was needed for their hiking. I mean, we spent $250 I'm sure just our purchase alone would cover this. I like to see helpful individuals, and based on other reviews and personal experience I know this isn't just an "off day". Every year that I've come I've tried to engage in happy conversation and am met with coldness. Why have a storefront? Or work it? The lady working today was so pleasant it was a nice change, so let her run it. The products are great though folks. Neat variety and with health in mind. I do hope the owner will make some personal changes. I won't hold my breathe since the negative reviews have been coming in, and they aren't commenting or changing. If another local competitor pops up, watch out. Service is what people truly pay for.
翻译：好吧，这很难。我希望我可以先评价服务，然后再评价产品。我来这里很多年了。每年都一样……店主就是不友好。我想至少是他。我知道每个人都有自己的故事和个性，但是……当你拥有或管理一家商店时，你必须摆出一副开心的表情。今天，这位绅士店主不会给一些徒步旅行者一些多余的保鲜膜来装他们的三明治。他们每天都从他那里买咖啡，只是用完了/忘了，而徒步旅行需要它。我的意思是，我们花了 250 美元，我相信仅凭我们的购买就足以支付这笔费用。我喜欢看到乐于助人的人，根据其他评论和个人经验，我知道这不仅仅是一个“休息日”。每年我来的时候，我都试图进行愉快的交谈，但得到的却是冷淡。为什么要有店面？或者经营它？今天工作的女士非常愉快，这是一个不错的改变，所以让她经营吧。不过产品很棒，伙计们。品种齐全，考虑到健康。我确实希望店主能做出一些个人改变。我不会屏住呼吸，因为负面评论不断涌现，他们没有评论或改变。如果出现另一个本地竞争对手，请小心。服务才是人们真正付钱的东西。
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