点评:Went for lunch at The View (which is what the new restaurant attached to the Tattie Shack is called) and, due to the glorious weather, we opted for an outside table.
Having verified that we were at liberty to sit down outside, we were told yes, given menus to peruse and assured that the table would be attended.
So, having waited 15 minutes with no sign of anyone, we were pleased when a staff member arrived to clear away the table and would be “with us in a moment”. Not sure how long a moment is but it appears to be much longer than a minute or, indeed, the next five.So, we left and still no one attending as we drove out.
I appreciate that it was busy but if there are outside tables then they need to be attended or there’s no point.
It’s disappointing to be providing this update because the food is good but, on the last three or four occasions, there have been real issues with the service (eg drinks being ordered and not provided or ordered and not arriving until the cakes were finished even after reminders and it was not so busy on these previous visits).
In summary, the food is good but the intermittent service is a real problem and, sad to say, I’ll be reluctant to return.
翻译:我去 The View(Tattie Shack 旁边的新餐厅)吃午餐,天气好极了,我们选了一张户外桌。
我们确认可以坐在户外后,服务员答应了,给了我们菜单,并保证会有人来收拾桌子。
等了15分钟,却不见人影。我们很高兴地看到一位工作人员过来收拾桌子,说“一会儿就来”。我不知道“一会儿”是多长,但感觉远不止一分钟,或者说,接下来的五分钟。于是,我们开车离开,仍然没有人收拾。
我知道餐厅很忙,但如果有户外桌,就必须有人收拾,否则就没意义了。
提供此更新信息令人失望,因为食物很好,但在过去的三四次中,服务确实存在问题(例如,订购饮料但没有送来,或者即使提醒了,直到蛋糕做好后才送来,而且之前这些时候店里人并不多)。总而言之,食物很好,但断断续续的服务确实存在问题,很遗憾地说,我不愿意再来了。