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Not what we have expected
海克利尔城堡的点评
点评：It is a beautiful historical castle and the connection to the Downtown Abbey series and films makes it even more interesting and fascinating.
The great architecture and the Nature that surrounds the castle make the whole visit worthwhile.
The tour inside the castle was great and the members of staff so lovely, polite and helpful.
The Egyptian exhibition took us back to history, full with unique pieces from the ancient Egypt.
Unfortunately the afternoon tea was the downside of the whole experience.
So poorly organised and of no standards at all.
We have been to many afternoon teas living in England for 23 years and all of them in similar historic and aristocratic venues, it is the first time to see an afternoon tea to be served like a fast food in a canteen.
It took place in a small coach room next to the castle, not followed by the traditional English afternoon tea etiquette, no menu, the tea selection was the typical teas in a bag that you find in the super markets, the selection of food it was of similar quality, the scones hard and cold, no table cloths, only paper napkins, not in a proper room in the castle that the afternoon tea should be served, I can go on and on about it. The photos will speak the truth of my words.
What is wrong with the standards and quality of certain people?
The owners of the castle are not aware of what is going on in their company?
I can understand that they want to maintain the castle by taking our money but please 'sell us ' the story in a proper way and not insult us with a low quality, low standards of an afternoon tea.
Most of us in my opinion we know how things should be done and organised.
£85 per person not value for money. We would have been in a better position if we only had paid for the tour and then eat at a marquee that they had set up next to the castle.
The great architecture and the Nature that surrounds the castle make the whole visit worthwhile.
The tour inside the castle was great and the members of staff so lovely, polite and helpful.
The Egyptian exhibition took us back to history, full with unique pieces from the ancient Egypt.
Unfortunately the afternoon tea was the downside of the whole experience.
So poorly organised and of no standards at all.
We have been to many afternoon teas living in England for 23 years and all of them in similar historic and aristocratic venues, it is the first time to see an afternoon tea to be served like a fast food in a canteen.
It took place in a small coach room next to the castle, not followed by the traditional English afternoon tea etiquette, no menu, the tea selection was the typical teas in a bag that you find in the super markets, the selection of food it was of similar quality, the scones hard and cold, no table cloths, only paper napkins, not in a proper room in the castle that the afternoon tea should be served, I can go on and on about it. The photos will speak the truth of my words.
What is wrong with the standards and quality of certain people?
The owners of the castle are not aware of what is going on in their company?
I can understand that they want to maintain the castle by taking our money but please 'sell us ' the story in a proper way and not insult us with a low quality, low standards of an afternoon tea.
Most of us in my opinion we know how things should be done and organised.
£85 per person not value for money. We would have been in a better position if we only had paid for the tour and then eat at a marquee that they had set up next to the castle.
翻译：这是一座美丽的历史城堡，与《唐顿庄园》系列剧和电影的联系使其更加引人入胜。
宏伟的建筑和城堡周围的自然风光使整个参观不虚此行。
城堡内部的游览非常棒，工作人员非常友好、礼貌且乐于助人。
埃及展览带我们回到了历史，充满了古埃及的独特文物。
遗憾的是，下午茶是整个体验的败笔。
组织得非常糟糕，完全没有水准。
在英国生活了23年，我们参加过很多下午茶，而且都是在类似的历史悠久、贵族气十足的场所，这是第一次看到下午茶像食堂里的快餐一样供应。
下午茶是在城堡旁边的一个小房间里举行的，完全没有遵循传统的英式下午茶礼仪，没有菜单，茶点也是超市里常见的袋泡茶，食物的质量也差不多，司康饼又硬又冷，没有桌布，只有餐巾纸，而且这地方不像城堡里供应下午茶的正式房间。我可以滔滔不绝地说下去，照片会证明我的话的真实性。
有些人的标准和素质怎么了？
城堡的主人竟然不知道他们公司里发生了什么？
我理解他们想通过收取我们的钱来维护城堡，但请用合适的方式“说服”我们，不要用低质量、低标准的下午茶来侮辱我们。
在我看来，我们大多数人都知道事情应该如何安排和完成。
每人85英镑，这太不划算了。如果我们只支付旅游费用，然后在城堡旁边搭建的帐篷里吃饭，我们会处于更好的位置。
宏伟的建筑和城堡周围的自然风光使整个参观不虚此行。
城堡内部的游览非常棒，工作人员非常友好、礼貌且乐于助人。
埃及展览带我们回到了历史，充满了古埃及的独特文物。
遗憾的是，下午茶是整个体验的败笔。
组织得非常糟糕，完全没有水准。
在英国生活了23年，我们参加过很多下午茶，而且都是在类似的历史悠久、贵族气十足的场所，这是第一次看到下午茶像食堂里的快餐一样供应。
下午茶是在城堡旁边的一个小房间里举行的，完全没有遵循传统的英式下午茶礼仪，没有菜单，茶点也是超市里常见的袋泡茶，食物的质量也差不多，司康饼又硬又冷，没有桌布，只有餐巾纸，而且这地方不像城堡里供应下午茶的正式房间。我可以滔滔不绝地说下去，照片会证明我的话的真实性。
有些人的标准和素质怎么了？
城堡的主人竟然不知道他们公司里发生了什么？
我理解他们想通过收取我们的钱来维护城堡，但请用合适的方式“说服”我们，不要用低质量、低标准的下午茶来侮辱我们。
在我看来，我们大多数人都知道事情应该如何安排和完成。
每人85英镑，这太不划算了。如果我们只支付旅游费用，然后在城堡旁边搭建的帐篷里吃饭，我们会处于更好的位置。
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