点评:After getting engaged I was instantly interested in viewing Rowallan Castle as a possible wedding venue as it had been on my radar for some time. I reached out on Bridebook, via email and also tried to get through to the wedding team via phone but got no response, I followed up frequently over the course of a number of weeks via email and leaving a few voicemails, even went up to the glasshouse for dinner to enquire in person to no avail (the staff at the Glasshouse were excellent and the food was delicious but everything fell back to their unresponsive wedding team). The lack of response did not fill me with confidence and I have since removed Rowallan from my shortlist and found my dream wedding venue elsewhere! I see from below I see we are not the only couple that have experienced this! Very disappointing.
翻译:订婚后,我立即对 Rowallan Castle 产生了兴趣,因为它已经出现在我的雷达上一段时间了。我通过电子邮件联系了 Bridebook,也试图通过电话联系婚礼团队,但没有得到回复,我通过电子邮件和语音留言在几周内频繁跟进,甚至亲自去玻璃屋吃晚餐询问,但无济于事(玻璃屋的工作人员非常出色,食物也很美味,但一切都落到了他们没有回应的婚礼团队的头上)。缺乏回应让我信心不足,从那时起,我就把 Rowallan 从我的候选名单中剔除,在其他地方找到了我梦想中的婚礼场地!从下面我看到,我们并不是唯一一对经历过这种情况的夫妇!非常令人失望。