点评:We visited today to see the first preview showing of Sam Wu is not afraid of ghosts. Firstly the show was great, my son really enjoyed it and so did we. The cast were energetic and fun, and the set looked great.
But my main praise for this fantastic venue is for its disabled accessibility. My son broke his leg a few weeks ago and is temporarily in a wheelchair. We booked the show quite late on and when we called to book (you can't book access tickets online) the lady on the box office was great, very helpful and friendly.
Earlier today I got a call from the venue to check if everything was OK access wise ahead of our visit, and see if we had any further needs before we came, including whether we'd need use of the lift (its operated by code so only staff can operate it). Earlier this week I also found an amazing accessibility guide online which explains every facet of the venue and includes photos so you know what to expect.
When we got to the venue, we found our way to the indoor play area which was nicely laid out and spacious, my son could join in with the activities. Then when it was nearly time for the show to start one of the duty managers found us and escorted us upstairs to our seats, we were on the aisle so she radioed the stage manager and the cast to let them know he was there (they come down into the audience) and to be careful of his leg when coming past. At the end of the show someone came to meet us and escorted us back down.
Every member of staff we encountered was extremely friendly and helpful.
From a recent (and luckily temporary) wheelchair pushing parent, a huge thank you to the polka team for an amazing venue and stress free visit. Cannot recommend this place more for both able bodied and disabled visitors.
翻译:我们今天去看了《吴三不怕鬼》的首场预演。首先,演出很棒,我儿子和我们都很喜欢。演员们精力充沛、风趣幽默,布景也很棒。
但我对这个绝佳场地最赞赏的是它的无障碍设施。我儿子几周前摔断了腿,暂时坐在轮椅上。我们很晚才预定这场演出,当我们打电话预定时(您不能在线预订门票),售票处的女士很棒,非常乐于助人和友好。
今天早些时候,我接到场地的电话,询问在我们参观之前是否一切顺利,看看我们来之前是否还有其他需求,包括我们是否需要使用电梯(电梯有密码操作,因此只有工作人员才能操作)。本周早些时候,我还在网上找到了一本很棒的无障碍指南,它解释了场地的方方面面,并附有照片,让您知道会发生什么。
当我们到达场地时,我们找到了室内游乐区,那里布局很好,很宽敞,我儿子可以参加活动。然后,当演出快要开始时,一位值班经理找到了我们,并护送我们上楼到座位上,我们当时在过道上,所以她用无线电通知舞台经理和演员,让他们知道他已经在那里(他们下楼到观众席),并让他们经过时小心他的腿。演出结束时,有人来迎接我们,并护送我们下楼。
我们遇到的每一位员工都非常友好和乐于助人。
作为一位最近(幸运的是暂时的)推着轮椅的家长,非常感谢波尔卡团队为我们提供了如此美妙的场地和轻松的参观体验。强烈推荐这个地方给健全和残疾的游客。