点评:We paid for the guided tour, lunch and parking because we genuinely wanted to support the castle and enjoy our visit. During the day, we decided to take the walk around the lake. Before doing so, I specifically asked the gentleman at the coffee shop whether it would be a difficult route, as I am disabled. I was assured that the walk was even and manageable. Unfortunately, as I had not visited before and because of my disability, I misjudged how long the walk would take and returned to the car just under 30 minutes late. A week later, I was very disappointed to receive a parking fine for £60 in the post. I appealed and explained the circumstances, including how much we had spent during our visit, but I was disappointed that this did not appear to be taken into consideration. What had begun as a pleasant day out has now been overshadowed by this experience. I had planned to bring more family members to visit at Christmas, but after this, I no longer feel able to do so. It is a real shame that a visit which started so positively ended in such disappointment.
翻译:我们支付了导览服务、午餐以及停车费,因为我们真心希望支持这座城堡并尽情享受这次参观。当天,我们决定沿着湖边散步。出发前,由于我有残疾,我特意询问咖啡馆里的那位先生这条路线是否难走。他向我保证说道路平坦且易于行走。遗憾的是,由于我以前从未来过这里,再加上我的残疾情况……我低估了步行所需的时间,结果回到车旁时已经晚了将近30分钟。一周后,我收到了一张60英镑的停车罚单,这让我极为失望。我提出了申诉并说明了情况,还提到我们在此次出行中花费了不少钱,但令我失望的是,这些理由似乎并未被考虑在内。原本愉快的出游,如今却因这件事而蒙上了阴影。我原打算在圣诞节时带更多家人一起来参观,但经历此事之后,我觉得自己再也没法这么做了。一次原本充满美好期望的参观,最终却以如此令人失望的结果告终,真是可惜。