旅行
账户
Michael M
AVOID Energy Bike for Serious Trail Riding - False "Premium" Claims and Poor Service
Energy Bike的点评
点评：
My experience with Energy Bike was nothing short of a complete letdown, especially considering their audacity to claim their mountain bikes are "premium." This is, quite frankly, a blatant lie. I rented a bike specifically stating my intention to tackle some local trails, only to be provided with equipment that was clearly not up to the task. The bike felt cheap and flimsy, completely incapable of handling anything beyond the smoothest surfaces. There was nothing "premium" about it.
After a mere 30 minutes of trying to make it work, I had to return to the shop, utterly disappointed. To add insult to injury, Energy Bike refused a straightforward reimbursement. Instead of a simple refund, they asked me to come back later – a significant inconvenience when you're trying to enjoy your day.
Ultimately, they only offered a measly 50% refund for a bike that was unusable for its intended purpose. This felt incredibly unfair, especially considering the wasted time and the fact that the bike was misrepresented as "premium" and suitable for trail riding.
Frustrated and determined to actually get some decent riding in, I drove an extra 10 minutes to Esprit Cycles. The difference was night and day. For just €10 more, I rented a bike that was at least three times better in quality and perfectly capable of handling the trails.
To any serious bikers looking for trail or downhill adventures in the area: do not be fooled by Energy Bike's false claims of "premium" mountain bikes. Their equipment is inadequate, and their customer service regarding issues is unacceptable. Save yourself the disappointment and head to a more reputable shop like Esprit Cycles.
My experience with Energy Bike was nothing short of a complete letdown, especially considering their audacity to claim their mountain bikes are "premium." This is, quite frankly, a blatant lie. I rented a bike specifically stating my intention to tackle some local trails, only to be provided with equipment that was clearly not up to the task. The bike felt cheap and flimsy, completely incapable of handling anything beyond the smoothest surfaces. There was nothing "premium" about it.
After a mere 30 minutes of trying to make it work, I had to return to the shop, utterly disappointed. To add insult to injury, Energy Bike refused a straightforward reimbursement. Instead of a simple refund, they asked me to come back later – a significant inconvenience when you're trying to enjoy your day.
Ultimately, they only offered a measly 50% refund for a bike that was unusable for its intended purpose. This felt incredibly unfair, especially considering the wasted time and the fact that the bike was misrepresented as "premium" and suitable for trail riding.
Frustrated and determined to actually get some decent riding in, I drove an extra 10 minutes to Esprit Cycles. The difference was night and day. For just €10 more, I rented a bike that was at least three times better in quality and perfectly capable of handling the trails.
To any serious bikers looking for trail or downhill adventures in the area: do not be fooled by Energy Bike's false claims of "premium" mountain bikes. Their equipment is inadequate, and their customer service regarding issues is unacceptable. Save yourself the disappointment and head to a more reputable shop like Esprit Cycles.
翻译：
我在 Energy Bike 的体验简直令人失望透顶，尤其考虑到他们竟然敢宣称自己的山地车是“高端”的。坦白说，这简直就是个弥天大谎。我租了一辆自行车，特意说是想去一些当地的山地小径探险，结果他们提供的装备显然根本无法胜任。这辆车感觉又廉价又脆弱，除了最光滑的路面之外什么都骑不了。它根本就谈不上“高端”。
我只试了30分钟就把它修好了，结果就不得不失望地回到店里。更糟糕的是，Energy Bike 拒绝直接退款。他们没有直接退款，而是让我晚点再来——这在你正想好好享受一天的时候真是太不方便了。
最终，他们只给了我区区50%的退款，因为自行车根本无法达到预期用途。这感觉太不公平了，尤其是考虑到浪费的时间，以及这辆自行车被错误地宣传为“高端”山地车，适合林道骑行。
我心灰意冷，但又决心要好好骑一骑，于是多开了10分钟车，来到Esprit Cycles。结果差别简直是天壤之别。只多付了10欧元，我就租到了一辆质量至少好三倍、完全能够驾驭林道的自行车。
致所有在该地区寻求林道或速降探险的资深骑行爱好者：千万不要被Energy Bike虚假宣传的“高端”山地车所蒙蔽。他们的装备根本不够用，而且他们的客服服务也令人无法接受。为了避免失望，还是去Esprit Cycles这样信誉更好的店吧。
我在 Energy Bike 的体验简直令人失望透顶，尤其考虑到他们竟然敢宣称自己的山地车是“高端”的。坦白说，这简直就是个弥天大谎。我租了一辆自行车，特意说是想去一些当地的山地小径探险，结果他们提供的装备显然根本无法胜任。这辆车感觉又廉价又脆弱，除了最光滑的路面之外什么都骑不了。它根本就谈不上“高端”。
我只试了30分钟就把它修好了，结果就不得不失望地回到店里。更糟糕的是，Energy Bike 拒绝直接退款。他们没有直接退款，而是让我晚点再来——这在你正想好好享受一天的时候真是太不方便了。
最终，他们只给了我区区50%的退款，因为自行车根本无法达到预期用途。这感觉太不公平了，尤其是考虑到浪费的时间，以及这辆自行车被错误地宣传为“高端”山地车，适合林道骑行。
我心灰意冷，但又决心要好好骑一骑，于是多开了10分钟车，来到Esprit Cycles。结果差别简直是天壤之别。只多付了10欧元，我就租到了一辆质量至少好三倍、完全能够驾驭林道的自行车。
致所有在该地区寻求林道或速降探险的资深骑行爱好者：千万不要被Energy Bike虚假宣传的“高端”山地车所蒙蔽。他们的装备根本不够用，而且他们的客服服务也令人无法接受。为了避免失望，还是去Esprit Cycles这样信誉更好的店吧。
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