Worn, Broken, Dirty…It’s pretty bad here now unfortunately.
Camelback Lodge & Indoor Waterpark的点评
点评:I have stayed at the Camelback Lodge at least a half dozen times since it opened in 2015, so I already had lowered expectations (I wasn’t expecting a luxury resort, I know it’s insanely overpriced, I know the food isn’t very good etc.)- but this trip was so poor I had to write a review after all these years.
First though- every staff member I encountered was very nice. Very nice and pleasant and trying hard to do their job despite limited resources. That’s the reason that this isn’t a 1 star review.
Second- this place is just tired, old and dirty. Broken furniture everywhere. Leaking shower, broken mini refrigerator, worn down carpets. Room 192 was a two bedroom deluxe suite and it was pretty terrible except for the size. I called to get blankets and sheets and pillows for the foldout couch and also to get an extra trash can because there was only one tiny one by the broken mini fridge (bathrooms need trash cans too).
Water park has gotten pretty gross and dirty too. It looks like not a thing has been touched at all here since it opened in 2015.
I would have been absolutely furious if I paid a high season rate. Thankfully I did not.
翻译:自 2015 年开业以来,我至少在 Camelback Lodge 住过六次,所以我已经降低了期望值(我没想到这是一家豪华度假村,我知道它的价格太高了,我知道食物不是很好等等)——但这次旅行太糟糕了,这么多年过去了,我不得不写一篇评论。
首先,我遇到的每一位员工都非常好。非常友好和令人愉快,尽管资源有限,但他们还是努力做好自己的工作。这就是这不是一星评论的原因。
其次,这个地方很破旧、肮脏。到处都是破损的家具。淋浴漏水、迷你冰箱坏了、地毯磨损了。192 号房间是一间两卧室豪华套房,除了大小之外,其他都很糟糕。我打电话要了折叠沙发用的毯子、床单和枕头,还要了一个额外的垃圾桶,因为坏掉的迷你冰箱旁边只有一个小垃圾桶(浴室也需要垃圾桶)。
水上乐园也变得很恶心、很脏。自 2015 年开业以来,这里似乎什么都没动过。
如果我支付的是旺季价格,我肯定会非常生气。幸好我没有这样做。