点评:If you want to get treated like a piece of sh'x this is the place for you.
Hands down the worst customers service of any place I have ever stayed. Give me a minute to paint the picture.
Traveled 5 hours for my daughters 10th birthday. Arrived at 12:30 said the room would be ready no later then 4. Probably much earlier.
We set a reservation to the best steakhouse in the area for her birthday. She loves steak was excited to go with her parents, 3 cousins and aunt and uncle.
So 4:00 comes around asked to talk to a manager. Explained that we need to get ready for ny daughters birthday dinner.
He had the balls to say to me "why do you need a room to make a reservation '??
Its because we traveled 5 hours. We are all in bathing suits. We are not goimg to a restaurant that we are spending $500 in bathing suits. Girls no make up.
Worst customer service ever and the same bad service continued all thru our trip.
We couldn't even spend our money because the employee's insisted we didn't have enough time to do.
Lasor tag at 7:30 on a Monday
The rope walk on a Monday because they close at 9.
Obvious there is no manager there
Or no one that cares about making money. Our cares about anyone coming back.
翻译:如果您想被当成垃圾一样对待,那么这里就是您的不二之选。
毫无疑问,这是我住过的所有地方中客户服务最差的。给我一分钟时间描述一下。
为了女儿 10 岁生日,我旅行了 5 个小时。12:30 到达,酒店说房间最迟 4 点就可以准备好。可能还要早得多。
我们为她的生日预订了该地区最好的牛排馆。她喜欢牛排,很高兴和父母、3 个表亲以及阿姨和叔叔一起去。
所以 4:00 左右,我们要求与经理谈话。经理解释说我们需要为女儿的生日晚餐做好准备。
他竟然厚颜无耻地对我说:“你为什么需要房间才能预订???
因为我们旅行了 5 个小时。我们都穿着泳衣。我们不会去一家花 500 美元穿泳衣的餐厅。女孩们没有化妆。
有史以来最糟糕的客户服务,而且我们整个旅行期间都受到同样糟糕的服务。
我们甚至不能花钱,因为员工坚持说我们没有足够的时间去做。
星期一 7:30 的激光标签
星期一的绳索行走,因为他们 9 点关门。
显然那里没有经理
或者没有人关心赚钱。我们关心的是任何人回来。