点评:Today (22 November 2023) was my first time in the Public Records Office. It can be quite intimidating and overwhelming going into a place like this. I had been meaning to go there for some time and today I had some down time and so was able to go.
The man and woman on reception were lovely and accomodating and told me what to do, where I had to go. They registered me as well. So far so good.
I went up to the first floor and into the research room. I was trying to find some historical information on some relatives (Births/deaths etc.., next of kin, their siblings). I have virtually no knowledge of my mothers side of the family and wanted to spend some time researching it. I hadn't a clue where to start or how to do it so thats why I went to PRONI. The woman at the counter on the first floor came out and did a brief search on their search engine. Her initial questioning and fact finding could have been more detailed and thorough. She could have been much more helpful. If the situation was in reverse I most definitely would have spent more time helping her, showing her how to use the system and gathering names of relatives etc... She left me on my own after briefly searching for me and I had to use a system that I had never used before. In short I got some info on what I was looking for, the records only went so far. I left and went to the canteen and had a bit of lunch which was nice.
Overall, there is room for improvement here. Namely the staff members should be more helpful. As said if this was in reversal I most definitely would have went out of my way to help. Anyway, to each their own.
翻译:今天(2023 年 11 月 22 日)是我第一次来到公共记录办公室。进入这样的地方可能会让人感到非常恐惧和不知所措。我一直想去那里有一段时间了,今天我有一些休息时间,所以能够去。
接待处的男男女女都很可爱、乐于助人,告诉我该做什么、该去哪里。他们也给我登记了。到目前为止,一切都很好。
我上了一楼,进入了研究室。我试图找到一些关于一些亲戚的历史信息(出生/死亡等......,近亲,他们的兄弟姐妹)。我对我母亲的家族几乎一无所知,想花一些时间研究一下。我不知道从哪里开始或如何做,所以这就是我选择 PRONI 的原因。一楼柜台的女士出来,在他们的搜索引擎上简单搜索了一下。她最初的询问和事实调查本来可以更加详细和彻底。她本可以提供更多帮助。如果情况相反,我肯定会花更多时间帮助她,向她展示如何使用该系统并收集亲戚的姓名等......在短暂寻找我后,她让我独自一人,我不得不使用一个我以前从未使用过的系统。简而言之,我得到了一些关于我正在寻找的信息,但记录仅限于此。我离开去食堂吃了一点午餐,很不错。
总的来说,这里还有改进的空间。也就是说,工作人员应该更加乐于助人。正如我所说,如果事情发生逆转,我肯定会竭尽全力提供帮助。无论如何,各有各的。