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If I could give 0 stars I would
Cherry Lane - Riverside Garden Centre的点评
点评：Absolutely appalling customer service.
We visited as a family of six, hoping to enjoy a nice breakfast together. Upon entering the café, we noticed there were no available tables that could seat six people. The staff were standing around, offering no assistance or guidance, so we took the initiative to move a table for four and a table for two together and sat down.
We then saw a sign that informed us that scrambled and poached eggs were unavailable due to extended wait times. At this point, we had still received no service whatsoever, so we decided to leave.
As we were walking out, clearly annoyed that we had moved the tables, a member of staff sarcastically shouted “Bye-bye!” at us and proceeded to close the sliding doors to the café in our faces. It was, without a doubt, one of the worst displays of customer service I’ve ever experienced.
I mentioned to the woman—apparently the manager—how much the place has deteriorated since being taken over. Her response: “It’s been three years, so you clearly don’t come here very often,” before once again sliding the doors shut in my face.
I will never return to this venue. Save your money and visit Hockley Garden Market Centre next door instead—a much friendlier and more welcoming environment.
We visited as a family of six, hoping to enjoy a nice breakfast together. Upon entering the café, we noticed there were no available tables that could seat six people. The staff were standing around, offering no assistance or guidance, so we took the initiative to move a table for four and a table for two together and sat down.
We then saw a sign that informed us that scrambled and poached eggs were unavailable due to extended wait times. At this point, we had still received no service whatsoever, so we decided to leave.
As we were walking out, clearly annoyed that we had moved the tables, a member of staff sarcastically shouted “Bye-bye!” at us and proceeded to close the sliding doors to the café in our faces. It was, without a doubt, one of the worst displays of customer service I’ve ever experienced.
I mentioned to the woman—apparently the manager—how much the place has deteriorated since being taken over. Her response: “It’s been three years, so you clearly don’t come here very often,” before once again sliding the doors shut in my face.
I will never return to this venue. Save your money and visit Hockley Garden Market Centre next door instead—a much friendlier and more welcoming environment.
翻译：简直糟透了的客户服务。
我们一家六口来到这里，希望能一起享用一顿美味的早餐。走进咖啡馆，我们发现已经没有能坐六人的空桌了。工作人员只是站着，既不帮忙也不引导，于是我们主动挪了一张四人桌和一张两人桌，然后坐了下来。
然后，我们看到一个牌子，上面写着由于等待时间过长，炒蛋和水煮蛋暂时停用。到这时，我们仍然没有得到任何服务，于是决定离开。
我们正要走出去，显然对我们挪桌的行为感到恼火，这时一位工作人员讽刺地冲我们喊了一声“再见！”，然后当着我们的面关上了咖啡馆的推拉门。毫无疑问，这是我经历过的最糟糕的客户服务之一。
我跟那位女士——显然是经理——说这家店自从被接管以来，状况有多糟糕。她回答说：“都三年了，你肯定不常来。”然后又在我面前关上了门。
我再也不来这家店了。省点钱去隔壁的霍克利花园市场中心吧——那里环境友好热情得多。
我们一家六口来到这里，希望能一起享用一顿美味的早餐。走进咖啡馆，我们发现已经没有能坐六人的空桌了。工作人员只是站着，既不帮忙也不引导，于是我们主动挪了一张四人桌和一张两人桌，然后坐了下来。
然后，我们看到一个牌子，上面写着由于等待时间过长，炒蛋和水煮蛋暂时停用。到这时，我们仍然没有得到任何服务，于是决定离开。
我们正要走出去，显然对我们挪桌的行为感到恼火，这时一位工作人员讽刺地冲我们喊了一声“再见！”，然后当着我们的面关上了咖啡馆的推拉门。毫无疑问，这是我经历过的最糟糕的客户服务之一。
我跟那位女士——显然是经理——说这家店自从被接管以来，状况有多糟糕。她回答说：“都三年了，你肯定不常来。”然后又在我面前关上了门。
我再也不来这家店了。省点钱去隔壁的霍克利花园市场中心吧——那里环境友好热情得多。
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