点评:Extremely disappointing and absolutely not worth the money. This was very much a “you get what you pay for” experience.
General admission is $25 per person, which mostly gets you the opportunity to see animals from a distance while being rushed along with a rather large group. The overall experience was mediocre at best, but the real issue was the additional “encounters” they charge extra for.
We paid an additional $20 per person for what was advertised as a “one-hour otter encounter.” Calling it a one-hour encounter is incredibly misleading based on what we actually received.
You are placed with the rest of the group while a staff member carries an otter around. When she reaches you, you briefly pet the otter’s belly while she continues holding it, and then she moves on to the next person. That’s essentially the encounter. Our supposed one-hour experience lasted maybe 10 minutes total for the entire group.
Want to actually hold the otter? Take a picture with it without someone else holding it? Have anything resembling the interactive experience you probably imagined when you paid extra for an “otter encounter”? Apparently, that requires the VIP package—which costs around $200.
To be clear, I completely understand that the animals’ safety and well-being should come first and that interactions need to have appropriate limits. That is not the problem. The problem is charging people for a “one-hour otter encounter” when the actual experience is a few minutes of briefly petting an otter as a staff member carries it around the group. If that is what the experience includes, then advertise it accurately and allow customers to decide whether it is worth paying extra for.
If you take anything from this review: do not waste your money on the additional encounters. Had I known beforehand what the “one-hour otter encounter” actually consisted of, I would never have paid for it.
The general experience was underwhelming. The paid encounter was worse. We left feeling disappointed, misled, and genuinely confused about how what we received could reasonably be advertised as a one-hour encounter.
Save your money.
翻译:极其令人失望,完全不值这个价钱。这完全就是“一分钱一分货”的典型例子。
普通入场券的价格是每人25美元,但这只能让你跟着一大群人从远处看看动物而已。整体的体验顶多只能算一般,真正的问题在于那些需要额外付费的“互动体验”。
我们每人又支付了20美元,用于参与宣传中所说的“为期一小时的水獭互动体验”。“号称是一小时的互动体验”,但从我们实际的经历来看,这种说法极具误导性。
我们会和其他游客一起排好队,此时一名工作人员抱着一只水獭。当她走到你面前时,你只需在水獭身上轻轻抚摸几下,她便会把水獭转交给下一个人。这就是所谓的“互动体验”的全部内容了。对我们整个团体而言,这场号称持续一小时的体验实际上总共也就10分钟左右而已。想亲手抱抱水獭?想在没有他人帮忙的情况下与水獭合影?想获得那种你为“与水獭互动”额外付费时所期待的体验?显然,这些都需要购买价格约为200美元的VIP套餐才能实现。
需要说明的是,我完全理解动物的安全与福祉应当被置于首位,互动行为也必须有适当的限制。这并非问题所在。问题在于,商家向顾客收取“一小时水獭互动体验”的费用,而实际体验内容不过是工作人员抱着水獭在人群中走动时,让游客短暂地摸上几分钟而已。如果这就是体验的全部内容,那就应该如实宣传,让顾客自行决定是否值得为此支付额外费用。
如果你要从这篇评论中吸取什么教训的话:千万别把钱浪费在那些额外的互动项目上。要是我事先知道“一小时水獭互动体验”究竟是什么内容的话……我绝对不会为它付费。
整体体验相当令人失望。付费体验则更糟。离开时我们感到很失望,觉得被误导了,而且实在想不通:我们所得到的服务怎么能被合理地宣传为“一小时的体验”呢?
还是省下钱吧。